Hanna Bergstrom Email & Phone Number

Glendale, Az, Us

Glendale, Az, Us

Peoria, Arizona, United States

As a Sales Associate at Peoria Nissan, I was dedicated to providing an exceptional car buying experience while driving sales and customer satisfaction. My primary responsibilities included:Lead Qualification and Generation: Proactively qualified and generated leads through various channels, ensuring a robust pipeline of potential customers in the technology sector.Comprehensive Sales Support: Guided customers through the entire buying journey, from initial internet inquiries to post-sale support, addressing any needs or concerns along the way.Customer Follow-Up: Maintained consistent follow-up with clients to foster relationships, ensuring ongoing satisfaction and encouraging repeat business.Prospecting: Identified and engaged with potential clients through cold calling, email campaigns, and social media outreach to generate new business opportunities.Market Research: Conducted market research to identify trends, competitive landscape, and potential areas for growth within the technology industry.Sales Pipeline Management: Utilized CRM tools to manage and track sales activities, ensuring a well-organized and efficient sales process.Collaboration: Worked closely with the sales and marketing teams to develop strategies for lead generation and conversion.Achievements:Ranked as the #2 Sales Associate nationally in Nissan Titan sales, showcasing my ability to connect with customers and effectively meet their needs.Recognized as the Top Sales Associate for five consecutive months, reflecting my commitment to excellence and consistent performance.Earned various awards in spiffs, demonstrating my capacity to exceed sales targets and contribute to team success.Through my focus on customer relationships and my results-driven approach, I significantly contributed to the sales success of Peoria Nissan while enhancing the overall customer experience.

Peoria, Arizona, United States

As a Consignment Coordinator at Sun City RV, I played a pivotal role in enhancing the consignment process for both clients and the dealership. My key responsibilities included:Customer Engagement: Addressed customer inquiries and feedback regarding the consignment process, ensuring a smooth and transparent experience for all clients.Technology Evaluation: Conducted thorough evaluations of technology products to determine their value and suitability for consignment, providing clients with accurate assessments.Appointment Scheduling: Set and managed consignment appointments with potential clients, optimizing the scheduling process to maximize efficiency.Log Management: Maintained detailed logs of consigned products, tracking their status and ensuring accurate record-keeping.Achievements:Introduced improved spreadsheet systems to streamline the tracking of consigned products, enhancing data accuracy and accessibility.Implemented Calendly for efficient appointment scheduling, significantly reducing back-and-forth communication and improving client satisfaction.Championed a paperless approach by digitizing records and processes, contributing to environmental sustainability and operational efficiency.Through my proactive approach and commitment to customer service, I helped elevate the consignment experience at Sun City RV while driving operational improvements.

Remote

In my role as a Sales Development Representative at Traject Data (SaaS company), I played a crucial part in driving sales growth through effective lead management and innovative outreach strategies. My key responsibilities included:- Inbound Lead Management: Handled incoming leads with efficiency and professionalism, qualifying prospects and setting appointments for the account executives.- Collaborative Sales Strategies: Worked closely with the sales team to identify new lead generation opportunities, brainstorming and implementing creative tactics to expand our reach.- Email Workflow Creation: Developed and optimized email workflows for outreach across various platforms, including LinkedIn and Indeed, to enhance engagement and conversion rates.Achievements:- Consistently set **20+ appointments per month**, demonstrating my ability to effectively connect with potential clients and drive the sales process forward.- Successfully generated my own appointments through strategic social media outreach, showcasing my initiative and adaptability in leveraging digital platforms for lead generation.Through my proactive approach and commitment to collaboration, I contributed significantly to the success of the sales team at Traject Data while enhancing our overall lead generation efforts.

As a Sales Associate at Kia of Puyallup, I was instrumental in guiding customers through the entire vehicle purchasing process, ensuring a positive and engaging experience from start to finish. My key responsibilities included:Lead Intake: Managed incoming leads from various online sources, promptly creating appointments to connect with potential customers in the technology sector.Full Sales Process Management: Oversaw the entire sales process, from initial contact to closing the sale, ensuring a seamless experience for each customer.Building Rapport: Established strong relationships with customers through daily interactions, fostering trust and creating a warm, inviting environment to ease any concerns.Prospecting: Identified and engaged with potential clients through cold calling, email campaigns, and social media outreach to generate new business opportunities.Market Research: Conducted market research to identify trends, competitive landscape, and potential areas for growth within the technology industry.Sales Pipeline Management: Utilized CRM tools to manage and track sales activities, ensuring a well-organized and efficient sales process.Collaboration: Worked closely with the sales and marketing teams to develop strategies for lead generation and conversion.Key Achievements:Developed a customer-centric approach that resulted in high satisfaction and repeat business.Leveraged interpersonal skills to create a welcoming atmosphere, contributing to a positive dealership culture.Implemented new strategies for lead generation and conversion, significantly increasing the sales pipeline.My experience at Kia of Puyallup allowed me to refine my sales techniques while prioritizing customer relationships, ultimately driving successful outcomes for both the dealership and its clients.

Seatac, Washington, United States

As a Customer Service Agent at Delta Airlines, I was dedicated to providing exceptional service at the gates, ensuring a seamless travel experience for all passengers. My primary responsibilities included:- Customer Interaction: Engaged with customers at the gates, addressing inquiries and providing assistance to enhance their travel experience.- Flight Rerouting: Efficiently managed flight rerouting for passengers, ensuring minimal disruption and clear communication during travel changes.- FAA Compliance: Adhered to all FAA regulations and safety protocols while managing full flights, ensuring the safety and security of passengers and crew.Key Skills Developed:- Strong communication and interpersonal skills through direct interaction with diverse customers.- Problem-solving abilities by effectively handling unexpected flight changes and providing timely solutions.- Attention to detail and adherence to regulatory compliance, ensuring a safe and organized boarding process.My role at Delta Airlines allowed me to develop a strong customer service ethos while working in a dynamic and fast-paced environment, contributing to overall operational success.

Universsity Place

In my role at T-Mobile, I was responsible for training and developing a high-performing team in telecommunications, sales, and customer service. My key responsibilities included:- Team Training and Development: Led the training and development of team members, equipping them with the skills needed to excel in sales and provide exceptional customer service.- Inventory Management: Oversaw inventory levels, ensuring that products were adequately stocked and organized within the store.- Cash Management: Managed cash handling processes with accuracy and accountability, maintaining financial integrity within the store.- Technical Support: Provided technical expertise in diagnosing device issues, assisting customers in resolving problems and enhancing their overall experience.- Product Knowledge: Stayed informed on new product launches and updates, ensuring the team was well-equipped to educate customers and drive sales.- Store Organization and Merchandising: Organized the store layout and adhered to merchandising protocols, creating an inviting atmosphere that showcased products effectively.Key Achievements:- Fostered a collaborative team environment that resulted in improved sales performance and customer satisfaction.- Successfully implemented new training programs that enhanced team skills and product knowledge.My experience at T-Mobile allowed me to develop strong leadership and operational skills while driving sales and ensuring a customer-first approach in a dynamic retail environment.

Tacoma, Wa

I would make drinks accordingly and precisely to customers orders, manage till and money drops, clean machinery properly, help train new employees, and practice food safety, managed 9 girls under me.

Associate Of Science - As, Pre-Nursing Studies, 3.5

I have started from the very bottom of math courses and science courses in order to build up to the higher ones and gain more knowledge.

High School Diploma, Basic Education, 3.9

Activities and Societies: Planned and executed Sound to Narrows School Wide Run Helped create a college success center Setup fund raisers.