Hanna Carey Email and Phone Number

Provides exceptional customer service and assists with the various needs of a diverse clientele.Assists front of house and back of house with multiple duties and of differing demands.Helps to maintain a meticulously clean and organized work space.Adapts to fast paced services and sudden rotation of menu items and inventory.Expedites orders to chefs and works to ensure on-time delivery of goods to servers and customers.Works beyond necessary responsibilities of restaurant management in order to keep and exceed expectations.

Provides quality assurance ensuring all requirements of the requested project meet the customer’s expectations. Clientele includes multiple Fortune 500 Oil and Gas companies.Administers projects through completion by overseeing client correspondence, product quality and on-time delivery.Prepares sales quotes and customer invoices. Seeks accounts receivable and past-due accounts.Responsible for product inventory and procurement of office and laboratory supplies.Assists lab departments to ensure project tasks are completed on schedule.Receives and logs project supplies and information.Manages work orders, delivery dates and prioritizes rush orders.Prepares samples per customer specifications; includes preparing materials, embedding samples in epoxy, placing samples under vacuum and engraving samples once cured.Analyzes multiple compounds within samples by chemically staining thin sections.Prepare product shipments for national and international recipients.

Manages key accounts and business development for new client relationships. Annual sales of accounts supervised exceed $15 million and contribute to 80% of the company’s customer base.Produces customer orders, daily status reports of open projects and communicates information effectively.Leads teams in production by presenting project information, future business opportunities and markets.Grows company’s client network and annual sales.Assist multiple departments with data entry, order logistics, conference scheduling while providing support to customers, vendors and staff. Departments include engineering, procurement, sales, management and quality assurance.Reviews customer documents to create bills of materials, determine project requirements and concerns, and schedule quotations and orders.Tracks sales orders and bills of material within a Material Requirements Planning database.Schedules meetings and records notes for departmental, interdepartmental and managerial personnel.Supports customers by managing order status, quotations and complaints.

Marketed services to new potential customer base while maintaining strong relationships with current customer base.Worked hands-on to gain knowledge of lighting and sound industry.