Hanna D. Email & Phone Number

London, Ontario, Canada

Milton, Ontario, Canada

London/Strathroy, Ontario

London, Ontario, Canada

• Conducted hearing tests and verification of hearing aids using variety of equipment• Counselled patients about their hearing loss, expectations and communication needs• Dispensed and counselled patients on use and maintenance of hearing aids and accessories• Developed rapport with patients in order to provide best care for hearing healthcare needs• Focused on developing and mastering theoretical skills with assistance of experienced audiologist

Kitchener, Canada Area

• Managed laboratory inventory and maintenance of laboratory machinery• Assisted professors with preparation of laboratory activities• Coordinated online sign-up schedule for all students to use lab machinery• Provided tutoring of educational material, technical machinery and software

London, Canada Area

• Consistently provided patients with a warm, friendly and customer service driven attitude• Coordinated appointments in agreement with clinic and hospital scheduling• Completed hearing aid and other accessory sales with patients via HARP system• Fulfilled and knowledge of 3rd party billing; WSIB, VAC, MCSS, ODSP and ADP

London, Ontario

• Assisted customers with product selection using product knowledge and individual needs• Balanced customer service and cashier duties, along with store maintenance• Visual merchandised store products in a creative and accessible manner

Barrie, Ontario

• Cashier and server; flexibility of working at either position at any given point in a shift• Provided excellent customer service to provide an exceptional customer experience• Maintenance of a clean and friendly work environment• Trained multiple new employees in excellent customer service and the Panera Bread brand

• Aided in the research of evolution and reproduction of species in lab• Responsible for transferring and weighing, observation and data collection of specimens

Barrie, Ontario

• Performed administrative and organizational duties• Provided a friendly, caring and warm presence to patients during appointments • Observed appointments to gain knowledge and understanding of hearing healthcare

Diploma, Hearing Instrument Specialist

• Graduated with High Distinction • GPA: 4.0 • Extensive education in; anatomy/physiology of the ear, acoustics/psychoacoustics, hearing.

Bachelor Of Arts - Ba, Biology And Psychology

• Comprehensive studies in both Biology and Psychology, including; genetic, cellular, plant and animal biology, as well as; community.