Hannah Pagan Email and Phone Number
Highly motivated professional with over ten years of experience in the hospitality industry, passionate about food, beverage, and travel. My commitment to exceeding guests' expectations aligns well with exceptional customer service. The hospitality industry encompasses a wide range of businesses and services catering to guests' or customers' needs and desires. Going above and beyond for clients and ensuring their satisfaction helps to build a positive reputation for the agency and foster long-term client relationships. I have been to more than 60 cities around the world, including Europe, Asia, Latin America, and the Caribbean. My enthusiasm can inspire clients and colleagues alike, while the knowledge allows me to offer valuable insights, recommendations, and destination expertise.Understanding and catering to the client's taste and preferences, leveraging my experience in the food, beverage, and hospitality sectors, can provide personalized recommendations and up-sell experiences that align with the client's interests. My communication, teamwork, interpersonal skills, organizational abilities, attention to detail, and passion and knowledge make me a valuable customer service asset.
Itprodigy
View- Website:
- itprodigy.com.mx/#home
- Employees:
- 3
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Information Technology Technical RecruiterItprodigyMiami, Fl, Us -
Food And Beverage ServerGrove Bay Hospitality Group Jul 2021 - May 2023Miami, Florida, United StatesCh’I Restaurant• Collaborate with the management team to develop and implement new service initiatives and promotions to drive sales and guest satisfaction• Assist in the hiring, training, and managing of new servers as needed• Regularly checked on guests to ensure satisfaction with each food course and beverage.• Coordinate with the kitchen and bar team to ensure that food and cocktails were prepared and delivered to guests in a timely and accurate mannerRed Rooster – A Michelin Bib Gourmand Restaurant• Monitor the dining area to ensure that tables are properly set up, that guests are seated promptly, and that service is delivered efficiently.• Provide excellent service and ensure that guests have a positive experience throughout their culinary journey.Beauty & The Butcher• Dedicated to providing a pleasurable dining experience, while assisting guests with menu items in a knowledgeable fashion, and appropriately suggesting additional items leading to increased sales. -
Food And Beverage CaptainBall & Chain Mar 2019 - Mar 2020Miami, Florida, United States• Led servers in every aspect of guest service during shifts and motivated servers to ensure optimal service quality at all times.• Maintained all applicable food sanitation and safety standards while providing exceptional elevated service to guests.• Official trainer for all new server hires. Responsible for training new hires in SOP’s, unique service style of the restaurant, and establishing sanitation and safety expectations. -
Certified Medical AssistantAdvanced Medical Associates Nov 2017 - Nov 2018Jacksonville, Florida, United States• Recorded medical histories, vital sign and assisted with exams and trigger-point injections along with many other medical procedures.• Maintained medical records, closely following HIPPA regulations.• Filled insurance claims, short-term disability and referrals for patients.• Controlled purchase and inventory of various office and medicalsupplies.
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Restaurant Floor ManagerDragonfly, Oof! Inc. Aug 2015 - Oct 2017San Juan, Puerto Rico• Supervised all Front-of-House floor operations including hostesses, bartenders, servers and runners on duty in a fast paced service environment averaging 200 covers per shift and $40,000 average weekly sales.• Responsible for scheduling and monitoring labor cost. Drove company financials with a strong focus on reducing expenses while simultaneously increasing sales by 4% over a 6-month period.• Alcohol inventory management.• Trained and motivated staff through personal example and support,leading a knowledgeable team, while decreasing personnel turnover.skills• Adjusted daily payroll; verified employee work schedules against time keeping system; and manually processed corrections for timekeeping/schedule errors.• Shaped performance of floor staff offering extraordinary service, resulting in an exceptional customer experience, recurring guests and increased ratings on popular travel forums.
Hannah Pagan Education Details
Frequently Asked Questions about Hannah Pagan
What company does Hannah Pagan work for?
Hannah Pagan works for Itprodigy
What is Hannah Pagan's role at the current company?
Hannah Pagan's current role is Information Technology Technical Recruiter.
What schools did Hannah Pagan attend?
Hannah Pagan attended Miami Dade College, Inter-American University Of Puerto Rico - Metropolitan Campus.
Not the Hannah Pagan you were looking for?
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Hannah Pagán, Esq.
Washington, Dc3slack-corp.com, gmail.com, costargroup.com -
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2uky.edu, uky.edu
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