Hannah Bills Email & Phone Number

Austin, Texas, United States

Staff public service desk, assist with customer technology and research questions, compile information and resourcesCheck materials in and out, pull and process holds, re-shelve items, and conduct item searches while maintaining accuracy and attention to detailCreate displays and assist with programs, including outreach engagementMaintain branch book sale cart, process incoming donations, and organize sale events

Austin, Texas Metropolitan Area

Identified and eliminated duplicate records in paper and digital formDigitized large-scale architectural prints and plansPerformed regular data entry to help with overall records managementResearched databases and file storage systems to locate informationManaged documents and systems including review, routing, filing, and retention

Austin, Texas Metropolitan Area

Educated members, companies, and affiliate partners regarding Sedera and its services, explained complex concepts in simple terms to respond to queriesEnsured that member interactions were handled in a timely manner and recorded accurately in the CRM system, tracking statuses, and triggering follow-upsHandled difficult and sensitive situations with compassion and careSet priorities based on deadlines and excel at multi-tasking to accommodate the unexpected interruptionsWorked with other departments to resolve issues with memberships, explanation of services, and management of deadlines

Austin, Texas, United States

Managed operations in store, evaluated and delegated tasks among employeesCoordinated and trained employees on store procedures, customer service, equipment, Toast POS system, and drink recipesMaintained health code and safety standards, while ensuring all daily tasks were completed efficientlyServed 100+ customers a day, provided product details, knowledge, and exceptional customer serviceExecuted daily production orders to maintain adequate stock of store necessitiesPerformed cash transactions and accurately balanced the register at the end of each shift

Austin, Texas, United States

Created memorable guest experience by welcoming, problem solving, and overall exceeding service expectations to 100+ customers per dayOrganized and fulfilled 5-10 drive-up orders per hour, all within or exceeding productivity goal of 2 minutesProcessed returns in an organized manner, minimizing guest wait time while maintaining guest service and accuracy

Round Rock, Texas, United States

Supervised a team of 5+ employees to ensure high quality customer service, health code and safety standards, while executing daily tasksExceeded the needs of customers in a fast-paced environment, prepared and served drinks and food to an average of 30+ customers per dayProcessed cash transactions and balanced the register at the end of every shift with accuracyTrained employees on café procedures, equipment, drink recipes and Square POS system

Georgetown, Texas, United States

Collaborated with Dr. Brenda Sendejo on the Latina History Project which provides resources on Latina/o and Chicana/o feminism and activism in Texas since the 1960s Cultivated knowledge and skills regarding the digital humanities and archival research methodsCreated annotated bibliography and wrote a research paper discussing Dr. Yolanda Leyva and how her positionality as a lesbian mother from El Paso informs us of Chicana feminism and activism in Texas

Georgetown, Texas, United States

Provided administrative support, including data entry and filing student records and other protected university informationAssisted facility, staff, and guests with inquiries regarding the university and other campus-related activities Supported the organization of student activities and approval and creation of student advertising, including fliers, and signage

Georgetown, Texas, United States

Drafted International Review Board (IRB) proposalFacilitated, transcribed, and thematically coded 16 semi-structured in-depth interviewsCondensed findings and presented to an audience in a diplomatic and concise mannerInvited to present at the Southern Sociological Society 2020 meeting

Georgetown, Texas, United States

Planned and implemented PR strategies for the chapterUpdated chapter room inventory, organizedCharged with member retention and internal sorority events, as well as educating members

Austin, Texas

Utilized Stata and data analysis to explore the demographics of the U.S. populationAttended classes to learn about the study of race, ethnicity, and family demography from senior scholars, advanced graduate students, and expertsConducted research regarding dating violence among U.S. high school students, looking at differences across sexual identity and sexual behaviorPresented work at Southern Demography Association 2019 Annual Meeting.Awarded research funding from the National Science Foundation

London, United Kingdom

Surveyed London community to determine public attitudes of the Thames River along with potential cleanup initiativeSpearheaded environmental awareness campaigns on social media platforms including LinkedIn, Twitter, and Facebook Engaged with users, marketed local events, and maintained a strong brand presence

Austin, Texas

Provided excellent service and customer interaction in a fast-paced detail-oriented work environmentProcessed cash transactions with precision

Austin, Texas

Assisted teacher in lessons oriented towards sharing, further motor skill development, and other important developmental skills