Hannah Pham Email & Phone Number

Arlington, Virginia, United States

Arlington, Virginia, United States

Arlington, Virginia, United States

Gaithersburg, Maryland

Served as the project manager on complex customer orders leveraging tools such as ASANA to ensure all projects were delivered on time, within budget and without risk.Collaborated with the Leadership Team to create and deploy a suite of KPIs to measure the health of the network.Facilitated root cause analysis sessions aimed at the identification of causal effects impacting partner hardware misses, shipping RMA’s and post processing finishing errors.Authored and deployed various SOP’s… Show more Served as the project manager on complex customer orders leveraging tools such as ASANA to ensure all projects were delivered on time, within budget and without risk.Collaborated with the Leadership Team to create and deploy a suite of KPIs to measure the health of the network.Facilitated root cause analysis sessions aimed at the identification of causal effects impacting partner hardware misses, shipping RMA’s and post processing finishing errors.Authored and deployed various SOP’s aimed at standardizing the daily work on the Additive Team resulting in operational efficiencies with speed of service, quality improvement and margin improvements.Developed close relationships with the partner base by treating them with fairness and empathy and quickly exploiting and fixing their constraints. Show less

Gaithersburg, Md

Worked in Operations to increase assurances that all Xometry partners met and maintained part quality standards and data integrity. Monitored production schedules for all jobs at T-4+ days for potential risks and performed consistent follow ups to ensure partners remain on track up until their ship date. Reported necessary escalations on a daily basis to senior management, including the Engineering Operations Managers, Director of Operations, Senior VP of Operations, and… Show more Worked in Operations to increase assurances that all Xometry partners met and maintained part quality standards and data integrity. Monitored production schedules for all jobs at T-4+ days for potential risks and performed consistent follow ups to ensure partners remain on track up until their ship date. Reported necessary escalations on a daily basis to senior management, including the Engineering Operations Managers, Director of Operations, Senior VP of Operations, and COO.Maintained successful relationships between partners and clients through prompt and detailed communication on a daily basis. Show less

Dreams Lab, Virginia Tech

Investigated additive manufacturing of copper in binder jetting.Developed nanoparticle ink suspensions for inkjet in binder jetting.Performed material and mechanical tests.Co-authored a journal paper published in ASME Journal of Manufacturing Science and Engineering.

Dreams Lab, Virginia Tech

Determined optimal mixtures of silicone blends and photocurable resins.Assessed mechanical properties using TGA, DMA, and rheology.3D printed geometries suitable for wearable technology.

Blacksburg, Va

Entered poultry science data into organized Excel spreadsheets.Scanned existing copies of data into PDFs.

Blacksburg, Va

Prepared items to be sterilized in autoclave.Prioritized glassware cleaning duties.Made ethanol, ammonia, and other cleaning solutions.