Hannah Blain Email & Phone Number

Dallas, Texas, United States

• Craft custom content such as blog posts and service pages, with a focus on unique client voice, SEO value, and informational yet engaging copy to win conversions. Post work via WordPress.• Write for clients with specific requirements and writing styles.• Create team member resources, such as guides, templates, standards, instructions, and data analysis in Google Sheets.• Proofread 7-8 writer’s work every week, checking for grammar, style, and detail. Submit constructive feedback through edits.• Edit existing content to bring it up to current standards, reformat page layout, and include new SEO information. • Coach new writers during onboarding, training them on writing standards and providing edits with track changes in Word.

United States

•Observe and identify internal and external theft indicators, processoperations, and safety issues, then communicate and document findings•Listen to and understand customer, manager, and employee feedback toprovide real-time group training or individual coaching accordingly•Maintained an upbeat, friendly, and teamwork-focused atmosphere forcoworkers and clients alike in a fast-paced, deadline driven retail setting

Long Beach, Ca

•Provide excellent in-person and over the phone customer service, answering questions, concerns, complaints, and other situations •Use multitasking, organization, and efficiency in a fast-paced environment to manage departments and lead a markdown team•Stay up-beat and friendly while accomplishing larger team goals

United States

Through the freelance platform Upwork, connected with several clients for a variety of short term projects. Finished publications included informational ebook chapters, an ebook summary, online blog post on nutrition, and developmental editing of a self-help book.

Online/ Remote

•Contributed to 8 publications over 2 years to fully meet and exceed clientexpectations as well as publishing standards•Substantially edited, rewrote, and added up to 15k words of originalcontent to 20k-30k word novels for clarity, flow, word usage, and style•Adapted to several different writing styles, from fiction to informational•Reworked text written by second-language English authors to transformsimple sentences into stories that captivate readers

Remote/ Online

•Worked with authors to ensure clarity and meaning of their work, bothbefore and after edits, to maintain good relations for years•Utilized excellent written communication skills and self-discipline tomaintain a dependable reputation in a remote environment•Tasked with listening and understanding authors’ goals for theirmanuscripts and finding viable ways to implement that into their work•Published accolade for keen attention to detail from author Ben Parris inacknowledgements of the published novel CREDS: An IRS Adventure

Bachelor’S Degree, Creative Writing

Foundation Degree, Digital Communication And Media/Multimedia

Learned fundamentals of how to market in the digital sphere. Including, but not limited to, lead generation, affiliate marketing.