Hannah Blain Email & Phone Number

Dallas, Texas, United States

• Craft custom content such as blog posts and service pages, with a focus on unique client voice, SEO value, and informational yet engaging copy to win conversions. Post work via WordPress.
• Write for clients with specific requirements and writing styles.
• Create team member resources, such as guides, templates, standards, instructions, and data analysis in Google Sheets.
• Proofread 7-8 writer’s work every week, checking for grammar, style, and detail. Submit constructive feedback through edits.
• Edit existing content to bring it up to current standards, reformat page layout, and include new SEO information.
• Coach new writers during onboarding, training them on writing standards and providing edits with track changes in Word.

United States

• Observe and identify internal and external theft indicators, processoperations, and safety issues, then communicate and document findings
• Listen to and understand customer, manager, and employee feedback toprovide real-time group training or individual coaching accordingly
• Maintained an upbeat, friendly, and teamwork-focused atmosphere forcoworkers and clients alike in a fast-paced, deadline driven retail setting

Long Beach, CA

• Provide excellent in-person and over the phone customer service, answering questions, concerns, complaints, and other situations
• Use multitasking, organization, and efficiency in a fast-paced environment to manage departments and lead a markdown team
• Stay up-beat and friendly while accomplishing larger team goals

United States

Through the freelance platform Upwork, connected with several clients for a variety of short term projects. Finished publications included informational ebook chapters, an ebook summary, online blog post on nutrition, and developmental editing of a self-help book.

Online/ Remote

• Contributed to 8 publications over 2 years to fully meet and exceed clientexpectations as well as publishing standards
• Substantially edited, rewrote, and added up to 15k words of originalcontent to 20k-30k word novels for clarity, flow, word usage, and style
• Adapted to several different writing styles, from fiction to informational
• Reworked text written by second-language English authors to transformsimple sentences into stories that captivate readers

Remote/ Online

• Worked with authors to ensure clarity and meaning of their work, bothbefore and after edits, to maintain good relations for years
• Utilized excellent written communication skills and self-discipline tomaintain a dependable reputation in a remote environment
• Tasked with listening and understanding authors’ goals for theirmanuscripts and finding viable ways to implement that into their work
• Published accolade for keen attention to detail from author Ben Parris inacknowledgements of the published novel CREDS: An IRS Adventure

Bachelor’S Degree, Creative Writing

Foundation Degree, Digital Communication And Media/Multimedia

Learned fundamentals of how to market in the digital sphere. Including, but not limited to, lead generation, affiliate marketing.