Hannah Browne Email and Phone Number

-Deliver the overall product content process for phase & campaign launches -Owning the end-to-end digital asset and product information management from Media Manager to PIM-Manage the sample and product information process, highlighting risks to launch where necessary- Creating shoot sheets to deliver product photography and looking for new ways to enhance current photography - Consistently delivering 100% shot and published for every phase launch in 2018 - present other than two launches in homeware category-Manage the day to day suppliers, regional offices and offshore team relationships-Communicating and managing the offshore content team to ensure workflows are manageable and priorities are being met-Clearly and effectively communicate launch updates, changes in workflows and possible delays with the Business Units, Category and suppliers-Monitor the in stock KPI’s and stock dashboard (Spotfire), prioritise products that have stock and are available to sell on the website-Collate samples, ensure they arrive from suppliers in time for photo shoots, follow up with the business units -whenever products are delayed ensuring prompt delivery of samples-Proactively manage missing/incorrect product information with the Business Unit and rejected assets in Media Manage- Moving departments from copy bibles onto new systems to ensure content is flowing from buying departments to the website more efficiently - Reviewing and responding to customer feedback through various channels keeping content relevant

- Oversee the recreation of the existing website content onto a new platform- Recreate product category pages, replicating existing content and structure- Localising and testing new international content on staging site- Identify and create modular landing pages- Implement re-directs for all previous local content to new site- Briefing Campaign online assets for home page and lading pages - Content updates and executing campaigns online for L’Occitane UK. IE & K-Beauty brand Erborian- Scheduling home page updates and creating landing pages in line with digital marketing activity

- Upload and implement website content for products, categories, collection pages, homepage ect- Administration and set up of promotions, discount codes, store information and content- Merchandising categories in line seasonal marketing strategies- Select appropriate products for email and social media campaigns based on bestselling- Ensure that product pricing is accurate, detailed and consistent in line with regular promotional activity- Briefing in and test new functionality on the dev site- Attributing products so they appear in the correct categories, maximising product exposure on site- Generating mock up layouts for evergreen content pages and working with design to create assets- Adding category filters that are set up to best represent the product range- General support for the online department, including research and reporting where appropriate- Providing international web admin support to French & German marketing teams, sourcing product information and translations as required- Daily site walks to identify and fix any issues- Liaising with external SEO agencies to optimise site content

- Efficiently deliver & support content entry for major projects- Ensure accuracy and speed of delivery across multiple projects- Working closely with external markets across the world and giving regular content updates- Uploading content for new websites including - Creating new pages, updating top navigation & footer - Integrating current high ranking and evergreen content from the old to the new site- Launch QA content fixes, regression testing and cutover testing- BAU content updates across 160 sites in 60 markets- Implementing CRO improvements across multiple sites

- Managing the product image catalogue- Coordinating with buying and the design team to arrange photography- Creating shoot briefs for internal and external photographic studios, including CGI- Liaising with external reprographics company to brief in amendments - Overseeing the image approval process with buying for retouches-Work with the Content Manager to coordinate image budgets- Asset spreadsheets to ensure productsare photographed successfully- Checking all content is accurate online and make any amendments- Working to ensure all content is on brand and search-friendly

- Working to strict deadlines to ensure all cards, gifts and personalised products are added in a timely fashion - Copywriting and creating copy guides for others to work from- Ensure all products have Meta titles and descriptions- Test ordering new products to ensure personalisation fields are set up correctly- Merchandising products, checking the appear in the correct category and with the relevant attributes- Liaise with internal and external stakeholders to ensure products are merchandised correctly - Monitor site on a daily basis to ensure any errors are amended in a timely fashion

- Uploading daily deals and content creation- Photographing and editing stock for use onsite- Working with designers to create weekly newsletters using mail chimp- Social networking using Hootsuit (Facebook/Twitter)- Booking deliveries for whole sale stock & returning faulty stock to suppliers via couriers and hauliers