Hannah Castle Email & Phone Number

Calne, Gb

Calne, England, United Kingdom

Bristol, England, United Kingdom

Bournemouth, England, United Kingdom

Confidently and continuously assisting customers and businesses with a variety of enquiries both over the telephone and through emails, managing the 3ex and SAGE Pay systems handling various transactions including confirmed sales, processing refunds, exchanges, cheque payments and contacting customers when there are issues with processing their payments. Ensuring all orders have been printed, highlighted and have been allocated to the correct departments without errors to ensure the company can operate smoothly and customers receive their orders without delay.

Poole, England, United Kingdom

Working in this role required me to continuously deliver excellent customer service face to face, handling a variety of transactions including cash and card payments, processing refunds and exchanges. I was also responsible for printing and packaging online orders, ensuring both customers on the shop floor and online received prompt and efficient customer service. I was appointed to train new staff members joining the team and delegate tasks, offering continuous advice and guidance on duties and best practices. I would also be responsible for creating beautiful window displays to generate customer interest and drive sales.

Bachelor Of Science - Bs, Marketing, 2:1

Bachelor Of Technology - Btech, Business, Distinction*Distinction*Distinction*