Hannah Connor Email & Phone Number

Atlanta, Ga, Us

● Direct a team of 5 by providing mentorship, guidance, and performance management to meet business goals● Serve as primary subject matter expert providing full-cycle administration, management, and maintenance of HR activities● Created dashboards in ServiceNow to accurately display ticket categories, length of time since ticket was opened, and amount delegated to each staff member to better balance team priorities and maximize performance● Analyzed and recommended enhancements to business processes to benefit all teams , such as harmonizing responsibilities between HRIS and IT to reduce doubling of work on the same project. ● Oversaw contracts, invoice activity, and budget for vendors and supply orders to ensure proper materials on hand to meet business needs● Administer critical rewards programs, including annual and semi-annual cycles to recognize employees and provide financial incentives● Maintain database of the company's best and brightest talent, ensuring company recruits and retains qualified, dedicated staff● Overhauled HR processes and procedures, leading to at least a 20% headcount increase

● Supervised team of 15 administrative staff by monitoring performance, delivering training, and providing opportunities for professional development● Created standardized hiring process, resulting in higher employee retention rates and more qualified applicants● Overhauled hiring process to include bringing on team members with corporate, industry, and functional knowledge to maintain a diverse workforce● Facilitated annual performance reviews and processed raises or promotion paperwork for proper recordkeeping● Negotiated compensation increases for employees in the last 6 months, resulting in a 10% increase in the average employee’s salary● Guided creation of a new HCM portal to connect management and employees across departments for increased communication and productivity ● Spearheaded projects to eliminate company waste, including re-purposing excess supplies, identifying areas for cost reduction, and re-engineering processes

● Supported office manager with payroll administration, employee relations, and personnel file management for 200+ employees to maintain daily successful business operations● Oversaw high school volunteer program, mentoring 200 students each year in animal care, office administration, and HR practices● Migrated all business software into one single system through data importation with minimal business disruption● Completed supply ordering and negotiated bulk pricing with vendors, saving company $1,200+ each month in expenses● Developed career advancement program to show employees steps to raises and title changes, leading to higher employee satisfaction and retention● Created and updated employee job descriptions as well as posted openings on local job boards and websites such as LinkedIn● Conducted interviews, onboarded, and trained 20 new staff each year to support organizational growth● Implemented new HR processes, obtained feedback from staff, and reviewed performance KPIs to modify protocols for maximum efficiency