Hannah Cosgriff Email & Phone Number

South Cave, Gb

Harrogate, United Kingdom

• Training Manager • Manage all store level ER cases which include disciplinaries, grievances and absence management• Support and coach junior managers on all ER matters• End-to-end recruitment process management• Manage the onboarding process, including the inductions of all new managers within the district• Input and process payroll, including managing sickness, absence and holidays• District Manager Cover- Report into Head of Retail- Send weekly retail engagement comms- Prepare and deliver trade reports for the district and wider retail estate, including identifying risks and suggesting actions needed- Attend and on occasion chair trade meetings with upper management, including following up on actions with the relevant departments• Project Managed Harrogate relocation• Rated 3* Manager on B-Heard Engagement Survey (highest rating)

United Kingdom

• Project managed the onboarding and inductions of all new management and new store teams• Developed and implemented retail training strategy and material for all team members, including onboarding documents, training plans, workbooks, and new virtual training sessions• Created Velvetiser Café Training Pack, ensuring food safety compliance and operational excellence criteria is met• Successfully opened a record 10 new stores in 12 months

United Kingdom

12-month accelerated field role and leadership program giving senior level exposure to people operations• HR Support- Coach management across the retail estate on ER processes and procedures, including development and goalsetting, performance management, and conflict resolution.- Lead complex investigation and disciplinary meetings• Developed the Retail Engagement Strategy for 2022/23 - Worked with senior leadership and focus groups to develop strategy to improve employee engagement and retention- Developed detailed engagement plan identifying key deliverables and measures, communication strategy and feedback timelines, presenting back to director and board level• Received life and leadership coaching for 12 months to foster a positive, constructive and progressive leadership style

Leeds

• Project Manager• Responsible for 15+ members of staff over 2 floors • As part of working within a smaller company I was fully responsible for the recruitment, training, appraising, developing and HR management of staff • As part of the flagship team, worked with VM to create innovative and commercial visuals to be rolled out across the company

Leeds And Sheffield

• Project Manager • Responsible for 20+ members of staff over 2 stores • Training Manager • Worked with the visual merchandising team in London to help develop new ideas and formats • Travelled with the Ladieswear buying and design teams to trade shows in Paris, Copenhagen and Berlin, as a reward for outstanding performance

Leeds White Rose

• £1m+ turnover department • Responsible for 30+ members of staff over 2 floors including 3 members of management • Supporting manager for wider area• Lead a merchandising team excelling in maintaining excellent levels of visual merchandising and commerciality • Coordinated with regional managers on innovative VM

Leeds City Centre

• £2m turnover department• Responsible for 20+ members of staff over 2 floors • Support manager for wider area

Cipd Level 5

Bachelor Of Arts With Honours, Philosophy, 2:1

BA Philosophy

Education record