With over 10 years of experience in customer service, I have developed strong communication and problem-solving skills that I bring to every role I take on. In the last 4 years, I have gained valuable experience in the technology industry, working as a Service Desk technician for a year and as a Business Engagement Officer for another year. These roles have allowed me to develop a solid understanding of the technical aspects of IT and to work closely with stakeholders to ensure their needs are met.Currently, I am studying Cyber Security with the goal of earning my Masters in the field. I am passionate about this area of technology and excited to apply my skills and knowledge to protect individuals and organizations from cyber threats. I am eager to join a team that values innovation, collaboration, and continuous learning in the pursuit of creating a safer online environment.