Hospice Liaison
Current- Grew market share in the Harrison County, Indiana territory by 21.7% from Q2 2022 to Q2 2023- April 2024 Top 5 Liaisons in admit to quota goal for the Pod (including Indiana, Ohio, West Virginia, and Wisconsin) finishing at 162%- Using CAHPS data to show accounts quantifiable data of patient /family experiences. Strategize on how to improve, or take inventory of successes- Develop and implement marketing strategies to increase awareness and utilization of hospice services prioritizing needs and requests from multiple avenues- Coordinate care and care plan with patients and their families, often advising on options to best accomplish their goals of care- Facilitate conversations healthcare providers, such as hospitals, nursing homes, medical offices, and community groups to promote the organization's services - Build and maintain relationships with referral sources, facilitating communication of patients' hospice care to all parties involved