Hannah Ensor
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Hannah Ensor Email & Phone Number

Retail Transformation Product Owner - Customer Service at AGL
Location: Greater Melbourne Area, Australia, Australia 12 work roles 2 schools
1 work email found @agl.com.au LinkedIn matched
4 data sources Profile completeness 100%

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Work email h****@agl.com.au
LinkedIn Profile matched
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Current company
AGL
Role
Retail Transformation Product Owner - Customer Service
Location
Greater Melbourne Area, Australia, Australia
Company size

Who is Hannah Ensor? Overview

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Quick answer

Hannah Ensor is listed as Retail Transformation Product Owner - Customer Service at AGL, a company with 3751 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at agl.com.au and a matched LinkedIn profile for Hannah Ensor.

Hannah Ensor previously worked as Retail Transformation Product Owner- Customer Service at Agl and Retail Transformation Product Owner - Service at Agl. Hannah Ensor holds Master'S Of Entrepreneurship from University Of Otago.

Company email context

Email format at AGL

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{first_initial}{last}@agl.com.au
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AeroLeads found 1 current-domain work email signal for Hannah Ensor. Compare company email patterns before reaching out.

Profile bio

About Hannah Ensor

Hannah Ensor is a Retail Transformation Product Owner - Customer Service at AGL. She possess expertise in marketing research, entrepreneurship, project management, lecturing, market research and 16 more skills. Colleagues describe her as "Hannah, Just going through the two projects you've submitted to date (in conjunction with Charlie) and we've got to say you've done a great job! Looking forward to getting you back into the engine room next week to handover some more projects. Rock star in the making I say!"

Listed skills include Marketing Research, Entrepreneurship, Project Management, Lecturing, and 17 others.

Current workplace

Hannah Ensor's current company

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AGL
Agl
Retail Transformation Product Owner - Customer Service
australia
Website
Employees
3751
AeroLeads page
12 roles

Hannah Ensor work experience

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Retail Transformation Product Owner- Customer Service

Current
Agl

Melbourne, Victoria, Australia

As the Product Owner for our Customer Service CRM transformation, I’m the architect of next-gen customer interactions! 🌟 My mission is to transform our CRM system into a powerhouse of efficiency and delight. From crafting a strategic vision to rolling out cutting-edge CRM solutions, I ensure our tools not only meet but exceed customer expectations. I.

Aug 2024 - Present

Retail Transformation Product Owner - Service

Agl

Australia

May 2023 - Aug 2024

Telco Ops Lead

Agl

Melbourne, Victoria, Australia

Telco Operational Lead key responsibilities:Executing further initiatives to enhance operational alignment with our Energy CentresBuilding operational capabilities with SP Leadership Groups, currently across 3 locationsCoaching Leaders on framework disciplines such as National Scrum, RTD etcProviding operational support where requiredExecuting operational.

Aug 2022 - Jun 2023

Team Leader

Melbourne, Australia

Based in AGL’s Melbourne Contact Centre I lead a team of 12-15 direct reports providing daily coaching, developing sales capabilities and ensuring I have a highly engaged team managing inbound customer calls. In addition I am responsible for analysing performance as well as determining strategies to improve results and maximising all opportunities to.

Jul 2016 - Jun 2023

Step Up Team Leader

Melbourne, Australia

Since gaining the Step-Up Leader position I have worked with a wide range of teams for varying periods of time. This role has given me the opportunity to expand on my leadership skills and gain valuable new experiences which have helped me grow and develop as a leader.

Jun 2014 - Jun 2023

Customer Resolutions

Melbourne, Australia

This role has strengthened my complaint resolutions skills and has allowed me to gain a greater understanding of systems and processes. I have also become part of the communication and briefing team and have completed the BPP review. I have twice been nominated for Customer Solutions awards for the ‘Best All-rounder’ category for my work in Customer.

Apr 2014 - Jun 2023

Customer Care

Melbourne, Australia

As a customer solutions representative in working in Customer Care I was able to provide efficient and effective first point of call resolution to customer enquiries.

Mar 2013 - Apr 2014

Marketing/Customer Service

Coffee Gateway

Melbourne, Australia

This position was very customer centric. As part of the customer service department I spend a lot of time directly interacting with customers and helping to meet all their needs. I assisted in the planning of marketing strategies, implemented direct marketing and promotions as well as managing many of the office administrative tasks.

Jul 2012 - Mar 2013

Retail Assistant

Dunedin

I worked part time as a retail assistant at Max, this role involves giving excellent customer service, working as part of a team, dealing with incoming stock, merchandising the store and helping to ensure sales targets are met for the store.

Jan 2011 - May 2012

Marketing Intern

Dunedin

This marketing internship was apart of the DCC Sexy Summer Jobs internship program. Firebrand has provided me with experience in a wide range of marketing activities including online social media strategies, event marketing, event management & digital media strategies.

Oct 2011 - Dec 2011

Marketing Intern

Tamsin Cooper

Dunedin

Tamsin Cooper has also given me the opportunity to gain practical experience in the marketing industry. Here I worked on a variety of different projects focused on improving their online social media strategy as well as event marketing and promotion.

Oct 2011 - Dec 2011
Team & coworkers

Colleagues at AGL

Other employees you can reach at agl.com.au. View company contacts for 3751 employees →

2 education records

Hannah Ensor education

FAQ

Frequently asked questions about Hannah Ensor

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What company does Hannah Ensor work for?

Hannah Ensor works for AGL.

What is Hannah Ensor's role at AGL?

Hannah Ensor is listed as Retail Transformation Product Owner - Customer Service at AGL.

What is Hannah Ensor's email address?

AeroLeads has found 1 work email signal at @agl.com.au for Hannah Ensor at AGL.

Where is Hannah Ensor based?

Hannah Ensor is based in Greater Melbourne Area, Australia, Australia while working with AGL.

What companies has Hannah Ensor worked for?

Hannah Ensor has worked for Agl, Agl Energy, Coffee Gateway, University Of Otago, and Max Fashions.

Who are Hannah Ensor's colleagues at AGL?

Hannah Ensor's colleagues at AGL include Kellie Harcourt, Tom Lawrey, Robert Streager, Gary Brown, and Taylor White.

How can I contact Hannah Ensor?

You can use AeroLeads to view verified contact signals for Hannah Ensor at AGL, including work email, phone, and LinkedIn data when available.

What schools did Hannah Ensor attend?

Hannah Ensor holds Master'S Of Entrepreneurship from University Of Otago.

What skills is Hannah Ensor known for?

Hannah Ensor is listed with skills including Marketing Research, Entrepreneurship, Project Management, Lecturing, Market Research, Qualitative Research, Data Analysis, and Marketing.

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