*Due to a financially tough business year in 2023, Proto conducted a workforce reduction that impacted my position in Jan 2024.*As a SHRM-certified HR professional, I operated as the right hand to the Co-Founder (COO), and Head of Talent at our newly founded innovation consultancy start-up. I led our intersectional Justice, Equity, Diversity, and Inclusion team, designed employer-branded content for the employee life-cycle, cultural content and events, and employee training modules. I helped design and maintain our employee policies, informed benefits renewals and open enrollment, and developed Proto’s first learning and development curriculum and organizational knowledge base. - Advised leadership on employee communications, internal practices and policies, legal compliances, employee relations, and organizational development. - Informed and executed onboarding and off-boarding processes that thoughtfully supported the employee experience as they transitioned into and out of Proto.- Administrator of PEO [Justworks] which included managing our PTO and leave approval process, mandated compliance training, I-9 verification process, and informing our annual benefits renewal selections. - Designed and led our first company-wide trainings for Effective Feedback, Unconscious Bias, and Gender Bias Awareness- Led our intersectional justice, equity, diversity, and inclusion team and co-authored educational content for over 20+ cultural and ethnic celebrations annually, and produced internal cultural events such as a Transgender Visibility fireside chat, Mental Health Wellness, and educational film nights. - Informed and supported our bi-annual performance and feedback review cycle, annual culture survey, and employee pulse check-ins. - Organized and executed our first intranet site as a one-stop organizational knowledge base.- Regularly created and presented educational content, employee recognition, and organizational communications at weekly staff meetings

Policy Creation- Drafted, introduced, and updated COVID-19 safety and protocols for onsite staff to promote a safe working workplace.- Identified business needs and amended or created net-new policies such as travel and expense, office procedures, and US-based employee handbook to accommodate organizational growth for the US team, which grew from 20 to 50+ employees over 10 months.Recruitment and Onboarding- Developed job descriptions, coordinated interviews, and managed employee life-cycle from pre-onboarding to offboarding. - Enhanced onboarding experience by developing a US Onboarding SOP that introduced a concise timeline with clearly delegated tasks across teams, including owning I-9 verifications and pre-onboarding communications. - Owned the process of streamlining approvals, ordering, and arranging for remote WFH set-ups and technology deliverables. Employee Relations- Actively served on multiple committees such as Corporate Social Responsibility, Data and Cyber Security, and Employee Engagement. Sole US organizer and representative on the Sport & Socials group. - Led DE&I committee to allocate budgets for education, events, and speakers to recognize employees of diverse backgrounds, boosting engagement. - Increased engagement with remote employees by increasing collaborative technology tools and virtual gathering events.- Led internal talent performance assessment by creating manager review templates, drafting instructions, and coordinating with managers to ensure timely submission of deliverables. Office Management and Administration- Served as the key contact with Building Management to ensure smooth operations and a cohesive environment.- Ordered, researched, and negotiated with vendors to reduce office supply costs, including stationary, pantry goods, and PPE.

Managed employee experience and engagement, PTO approvals, and employee policies. Served as liaison between building management and suite owners for facility maintenance. Improved employee engagement with annual events and culture-building projects. Approved invoices and tracked office spending. Laid off due to COVID-19.HR Management- Administered Bindle PTO and holiday approval system to accurately track employee attendance, sick, and leave time.- Created a coworker gratitude program for recognition that also serves to boost employee morale at company events.- Planned and executed all company engagement events: Thanksgiving luncheon, Holiday Party, and weekly team builders- Owned the management of the US employee handbook and internal policies- PEO Administrator (Insperity) Office Management- Assisted CEO during domestic and international travel, including arranging travel insurance, hotel, flights, and itineraries.- Arranged on-site and off-site company-wide meetings, including employee lodging & travel.- Remodeled the office pantry and common areas; managed design, logistics, and installation. Project Management- Collaborated between the finance, US Operations, and Project Management teams in tracking all deliverables and updating the shared task management system to ensure timely reporting. Managed hundreds of small item orders for enterprise-level clients and coordinated last-minute needs, including PO creations and invoicing.- Resolved claims that increased Dun and Bradstreet Paydex score by 20 points, boosting company reputation and vendor

One-year contract position; HQ in Amsterdam- Sole US-based employee to build out office expansion; managed a budget of $480k to launch new office location.- Reviewed site locations and worked with contractors daily to complete the build-out project two weeks ahead of schedule. Sourced quotes for design purchases and negotiated bulk order discounts. Updated CEO and finance based in the EU on timeline and budget. Responded to issues that arose during the build-out and independently provided direct, immediate solutions.- Researched market compensation benchmarks, designed job descriptions, and hired three non-exempt employees.- Built out office manuals and trained the office team. Managed employee profiles and timesheets in the Bamboo HR system. - Acted as New York Safety Officer in compliance with OSHA and safety regulations.

August 2016 – May 2017: - Managed short-term rentals and booking calendars with a combined monthly revenue of $70k+, including leases, listings, and incoming leads. August 2016 – July 2019: - Independent Salesperson and Broker administrative assistance.

- Coordinated internal communication alongside Marketing & HR for an office of 150+ employees. Scheduled and reserved spaces for employee meetings and town halls. Organized and maintained employee seating arrangements and relocations.- Coordinated the onboarding process for new hires: I-9's, security protocol, badging, and office procedures- Documented and maintained office procedures and policies- Assisted SVP of Operations, HR, IT, and Operations team through managing travel, expenses, calendar, and ad hoc projects.- Managed vendors, location contracts, and deliverables for annual events- Oversaw and scheduled mail deliveries, packages, and couriers- Maintained building procedures for freight, messenger center, security, and visitor management.

- Lead and Co-teacher for: Enrichment, Arts, Music, Pre-School Alternative, Gym/Movement, and Science classes.- Prep and lesson planning for KVU (pre-school alternative)- Teacher training- Lead Counselor for summer and holiday camps- Sales and Class package recommendations- Knowledge of class offerings for different age groups and abilities

- Key Holder, Cash handler- Met Sales and Membership package goals- Maintained front desk, retail, and salon space- Check-in & assisted students, caregivers, and guests for classes, haircuts, play-space, and parties- Knowledge of class offerings for different age groups and abilities- Retail stocking, receiving, and pricing- Fielded general office inquiries- POS system knowledge

- Met sales goals for party and event bookings- Prepped for and managed event bookings (6-8 parties in a weekend)- Hired, trained, scheduled, and managed event coordinators team (5-8 employees)- Catering and outside vendor management/booking, delivery schedules, and sourcing.

*Freelance Position- Spearheaded fiscal partnership with non-profit to donate from fundraising- Managed press and marketing campaign & materials for launch event- Sourced vendors and locations- Managed vendor interaction and agreements- Served as liaison between clients and post-production team- Assisted in scripting and overseeing the proposal process- Established priorities and successfully delegated to the events team- Successfully managed launch event

*Temp/contracted position- Supervised production processes and editing sessions- Researching and routing correspondence, drafting letters and documents, collecting and analyzing data, initiating telecommunications.- Collected cold call data for marketing campaign- Fielded internal and external general office inquiries- Maintained appointment schedule by planning and scheduling meetings, conferences, and travel.- Attended meetings with CEO- Managed and adjust invoices- Managed editing schedules and sessions with clients- Prepared and scripted client proposals- Managed all intern relations; hiring, schedules and workflow- Recruited and interviewed quality people and ensured new employees and interns transition as smoothly as possible into their jobs.- Oversaw the successful completion of numerous projects; liaise with high profile clients

- First and last point of contact with the guest- Fielded all phone reservation requests and confirmation calls- Manage service seating, rotations, and fulfillment of VIP requests- Handled email inquiries related to Boulud Sud and Bar Boulud- Proof-read same day and next day reservations to revise notes, identify and resolve problems