Hannah Eustace
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Hannah Eustace Email & Phone Number

Head of Operations Improvement | Workforce, Training and Education at NHS England
Location: Austwick, England, United Kingdom 12 work roles 8 schools
1 work email found @england.nhs.uk LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email h****@england.nhs.uk
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Current company
Role
Head of Operations Improvement | Workforce, Training and Education
Location
Austwick, England, United Kingdom
Company size

Who is Hannah Eustace? Overview

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Quick answer

Hannah Eustace is listed as Head of Operations Improvement | Workforce, Training and Education at NHS England, a company with 49731 employees, based in Austwick, England, United Kingdom. AeroLeads shows a work email signal at england.nhs.uk and a matched LinkedIn profile for Hannah Eustace.

Hannah Eustace previously worked as Head of Operations Improvement | Workforce, Training & Education at Nhs England and Head of Transition Programmes at Health Services Safety Investigations Body (Hssib). Hannah Eustace holds Prince 2 from Qa Training.

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Email format at NHS England

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{first}.{last}@england.nhs.uk
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Profile bio

About Hannah Eustace

I am a highly experienced Operations and Transformation professional, with a wide range of engagement and change skills and disciplines. With over 15 years’ experience of working in the public and private sector, I have extensive experience of working in a strategic operational environment. I am a qualified member of the CIM and I am Prince, P30 and Agile qualified. I am in my dissertation year of my MBA. Focusing on the post Covid workplace. I am a strong communicator who is well known and respected. I work well with others, and I am always a positive and helpful role model who listens and learns from those around me. All my previous roles have had a keen focus on developing relationships and partnership working. I am a natural leader and able to build and maintain effective working relationships, at all levels from Board to ward, having extensive stakeholder management knowledge. Key achievements:- Successfully establishing a new Arm's Length Body for Patient Safety - HSSIB- Leading the Operations, Performance and Compliance functions for Transformation Directorate in NHS England. Operating effective and efficient corporate services which allow front line teams to drive forward the digital transformation of health and social care.- Leading a 10 stream programme celebrating 70 years of the NHS in 2018. My wealth of communications knowledge mixed with my passion for operational and digital transformation ensures that tech, culture and people are at the heart of everything I deliver.My life motto is “Well behaved women seldom make history”.

Listed skills include Marketing, Strategic Communications, Stakeholder Management, Public Sector, and 13 others.

Current workplace

Hannah Eustace's current company

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NHS England
Nhs England
Head of Operations Improvement | Workforce, Training and Education
United Kingdom
Website
Employees
49731
AeroLeads page
12 roles

Hannah Eustace work experience

A career timeline built from the work history available for this profile.

Head Of Operations Improvement | Workforce, Training And Education

United Kingdom

Head Of Operations Improvement | Workforce, Training & Education

Current
Jun 2024 - Present

Head Of Transition Programmes

Working with the Chief Investigator on the full organisation redesign to close the current branch and open a new ALB for safety investigations and move maternity safety investigations to CQC.Successfully delivered the transfer on 1 October and now supporting the embedding and transforming the new Arm’s Length body.

Nov 2022 - Jun 2024

Head Of Operations, Performance & Compliance, Transformation Directorate

I manage a complex and diverse corporate portfolio supporting around 1,500 staff in the following areas.- Operations: workforce, recruitment, procurement of interim resourcing, information technology, estates and smarter working- Compliance and Governance: compliance, information governance, mandatory training, records management, FOI and Legal.

Feb 2022 - Nov 2022

Head Of Operations, Performance And Compliance

Leeds, England, United Kingdom

Sep 2020 - Mar 2022

Operations Delivery Lead

I lead the operations delivery team at NHSX with responsibility for the transformation of staff facing business services, IT, estates, workforce and governance. My aim is to enable staff across NHSX to deliver improvement for social care and the NHS.

Jan 2020 - Sep 2020

National Engagement Lead

Leeds, West Yorkshire, United Kingdom

National Engagement Lead for Local Health and Care Record Exemplars (LHCRE) programme at NHS England.

Jul 2018 - 2020

Market Manager

  • I was responsible for National marketing Campaign (i.e. 111 non-emergency and Winter Pressures).Key achievements:
  • I led a 10 strand cross system programme to celebrate 70 years of the NHS. Brokering relationships with Royal Mint, Snapchat, RHS. I led staff event at Westminster Abbey and York Minister and lit the country up in Blue.
  • I am led several strands of the NHS’s ‘winter pressure campaign’. This is a national above and below the line… Show more I was responsible for National marketing Campaign (i.e. 111 non-emergency and Winter.
  • I am led several strands of the NHS’s ‘winter pressure campaign’. This is a national above and below the line campaign which promotes the best use of NHS services. I have delivered a POS pack to 13k pharmacies across.
May 2013 - Jul 2019

Marketing Communications Manager

Sheffield, United Kingdom

  • I lead the marketing and communications for the DfE Finance and Commercial Group, my role sat within the heart of Efficiency Reform for the Group and the Department. Key achievements:
  • I put in place a comms and engagement strategy for the department. I worked with the new SMT to develop the vision and values for the Group, alongside leading the business planning.
  • I developed an internal communications strategy; utilising research and evidence to introduce new relevant… Show more I lead the marketing and communications for the DfE Finance and Commercial Group, my role sat within.
  • I developed an internal communications strategy; utilising research and evidence to introduce new relevant channels to compliment the staff survey- SMT blogs, face-to-face drop-in events.
  • I lead the communication strand of the DfE Finance Review- creating and managing all the change communication required for the 46 per cent reduction in administration budget.
  • I introduced a writing style guide and supported my team to run grammar up skilling workshops for staff which empowered colleagues to take ownership of their communications.
Dec 2011 - May 2013

Senior Internal Communications Adviser (Secondment)

Sheffield/Leeds, United Kingdom

I was seconded to the Department for Work and Pensions (DWP) for six month as a Senior Internal Communications Manager. I was responsible for strategic communications on key accounts. I acted as a single point of contact for stakeholder to strengthen, develop and drive performance in line with Cabinet Office restitutions and exemption processes.My main.

Jun 2011 - Dec 2011

External Communications Manager

Manchester, United Kingdom

  • At the Training and Development Agency for Schools (TDA) I was the External Communications Manager. I was responsible for marketing, promoting and strategy for the corporate communications department and the account.
  • I led the production and distribution of the annual Newly Qualified Teachers (NQTs) survey. This is bespoke people survey sent to 30k NQTs; the findings are used to shape the Agency’s teacher recruitment strategy. I.
  • I cross-organisationally lead the Annual Report and Account project. This is high-profile, multi-faceted project which reports to Parliament the Agency’s performance throughout the year. The project governance.
  • I managed four large suppliers with a multi-million pound contact value and an annual marketing budget of £1 million. I managed the Agency’s print and distribution contract; with a value £2 million and a fixed annual.
Nov 2009 - Jun 2011

Marketing And E-Comms Officer

Huddersfield, United Kingdom

  • I was the sole marketer in a School of Education and Professional Development, responsible for recruitment and retention of teacher training students; including all the marketing, promoting and strategy of the School.
  • Worked cross-organisationally to introduce digital asset system to manage brand collateral and photography.
  • I moved all suitable publications to digital and print on demand and saved on monthly storage costs.
  • Successfully achieved recruitment targets, even in shortage subjects, on teacher training courses. Show less
Jun 2008 - Nov 2009
Team & coworkers

Colleagues at NHS England

Other employees you can reach at england.nhs.uk. View company contacts for 49731 employees →

8 education records

Hannah Eustace education

Prince 2

Qa Training

The Mary Seacole Programme, Health And Care Leadership

Nhs Leadership Academy

Strategic Leadership

National School Of Government

Portfolio, Programme And Project Offices (P3O®), Foundation And Practitioner Certificate

Ocg
FAQ

Frequently asked questions about Hannah Eustace

Quick answers generated from the profile data available on this page.

What company does Hannah Eustace work for?

Hannah Eustace works for NHS England.

What is Hannah Eustace's role at NHS England?

Hannah Eustace is listed as Head of Operations Improvement | Workforce, Training and Education at NHS England.

What is Hannah Eustace's email address?

AeroLeads has found 1 work email signal at @england.nhs.uk for Hannah Eustace at NHS England.

Where is Hannah Eustace based?

Hannah Eustace is based in Austwick, England, United Kingdom while working with NHS England.

What companies has Hannah Eustace worked for?

Hannah Eustace has worked for Nhs England, Health Services Safety Investigations Body (Hssib), Nhsx, Department For Education, and Department For Work And Pensions.

Who are Hannah Eustace's colleagues at NHS England?

Hannah Eustace's colleagues at NHS England include Hillingdon Talking Therapies, Victoria Taylor, Natalie Beard, Kodinma Obinkwo, and Jason Mclachlan.

How can I contact Hannah Eustace?

You can use AeroLeads to view verified contact signals for Hannah Eustace at NHS England, including work email, phone, and LinkedIn data when available.

What schools did Hannah Eustace attend?

Hannah Eustace holds Prince 2 from Qa Training.

What skills is Hannah Eustace known for?

Hannah Eustace is listed with skills including Marketing, Strategic Communications, Stakeholder Management, Public Sector, Internal Communications, Stakeholder Engagement, Management, and Public Relations.

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