Marketing Co-ordination duties with project managers and directors General admin queries Website updates Documentation management File management Diary management Brand integrity

• Monitoring and responding to NZLCA admin emails• Updating the NZLCA website listings as members join or leave, adding content such as documents or current information• Answering 0800 phone number, responding to queries promptly, and reporting on these calls to the Board

• Presenting information on childbirth and parenting to families in the Wellington central region.• Discussing concerns and providing support to whanau prior to having their first child.

Reception duties: responsible for running the reception desk and answering all incoming calls to the main business phone lines, respond to accounts queriesBank account management: tasked with daily banking duties and end of month reconciliationsIncoming mail: open and disperse or action as appropriateCreditor invoices: process all creditor invoices through online accounting system (Netsuite), around 500 invoices per monthCreditor payments: responsible for all creditor payments including a monthly batch paymentReconciliations: reconcile creditors as well as some general ledger accountsEvent planning: put on morning tea for birthdays, company lunches organised each monthSystem implementation: one of staff responsible for implementing new accounting system and individually produced process manual for accounts administrator role

I ensure that customers are served to the highest standard possible and that they receive all the due care that is required. Deal with any queries customers may have about produce and provide them with a remedy if they have a problem.I am considered to be a senior checkout operator so the other employees often look to me to respond to customer queries rather than call the manager right away. I have the knowledge to be able to decide quickly whether I can personally assist the customer or if the manager will be needed.Packaging grocery and produce items for resale, this involves measuring into individual bags at a specified weight. I have a keen eye for detail which means I am able to get bags packed to the required weight in minimal time.

This position involved transporting a mother and her son to and from hospitals in the Auckland area, on a frequent basis.

In this role I proved my responsibility by providing care to a 2 year old several times a week. My duties included meal preparation, providing entertainment and catering to his specific needs.