Social Work Liaison
Upland, California, United States
- Created a welcoming and professional environment for our patients and visitors by demonstrating safety and support based upon the expected service behaviors included in City of Hope's HOPE Experience- Managed donated funds from organizations and tracked where and to whom the funds were allocated to - Greeted patients, visitors, and staff with a warm smile and an inviting presence to help alleviate the anxieties that come with treatment - Collaborated with clinical staff to support them and their patients during chemotherapy infusion treatments - Created pamphlets and distributed patient information (travel, lodging, cost of treatment, etc.) to all City of Hope patients.- Conducted meetings with patients to provide City of Hope resources and referred them to the correct departments to meet their various needs, using a translator when needed- Provided way-finding support, personally escorting patients and visitors whenever possible.