Hannah Harris Email and Phone Number

- Oversees the administration, programming, analysis and planning of software applications critical to business and clinical operations.- Develops and implements business plans, policies, and procedures with supported systems.- Collaborates with other departments to prioritize technology needs, develop roadmaps and implements plans for supported systems, and ensures coordination and completion of project deliverables.- Analyzes and resolves software issues and needs including improvement of system efficiency and integration of existing software applications into core, enterprise clinical and business systems.- Develops systems testing plans and conversion strategies and participates in evaluation of results.- Provides technical support and consultation on the installation, configuration, upgrading, troubleshooting and repairing applicable software, providing accurate reports with recommendations for improvements.

-Maintains Epic reporting applications.

-Maintained the laboratory clinical applications.-Maintained the educational environment for the primary clinical laboratory application.-Aided the clinical education team regarding laboratory application updates.-Worked with others to integrate the clinical laboratory application with other clinical applications.

-Lead the Beaker education team for the implementation project.-Coordinated the training teams for multiple Epic applications.-Was the Instructional Designer and Principle Trainer for the Epic Beaker application.-Built and maintained the Epic Beaker application.

-Built quality control tests in the Cerner laboratory application, then coordinated the testing of each one in the mock environment and production laboratory environments.-Coordinated the quality control processes for Children's Health laboratories and defined the parameters.-Worked directly with laboratory management to ensure regulatory compliance.-Participated in regulatory reviews, mock inspections, and tracers.-Coordinated internal and external proficiency testing and ensured the timely analysis and reporting of data.

-Coordinated the implementation of Abbott Wireless I-stat instruments at Children’s Health.-Configured instruments using the Telnet application and Console connections.-Monitored patient results and quality control using the Abbott QCM3, Cerner, and EPIC applications.-Created monthly reports to monitor and evaluate quality control, user eligibility, and proper test performance.-Trained the clinical staff to operate point of care instruments and enter patient test results into Cerner.-Utilized CHEX Children's Knowledge Exchange to monitor the completion of all testing and competency requirements mandated by local and national regulatory agencies.-Utilized HP Quality Center to document test plans and scripts.-Performed instrument validation and maintenance for all point of care instruments.-Used Tivoli Service Request Manager (TSRM) to monitor, acknowledge and resolve issues with point of care instruments or the LIS/EHR interface.

-Worked as the super user for the implementation of the CytoVision laboratory application and trained users.-Performed clinical genetics procedures including the set-up and harvesting of specimens, slide preparation, staining, karyotyping, preparation of reagents and media, and routine chromosome analysis.-Conducted microscopic analysis according to established procedures and prepared a report of the clinical findings in the CoPath anatomic pathology application.-Directly involved in CAP inspection preparation, laboratory organization and efficiency, and the writing of laboratory procedures.

-Performed laboratory tests using the Coulter LH (hematology) and MLA 1400 (coagulation) instruments.-Recorded specimens in the Sunquest laboratory application and distributed the specimens to the appropriate department for testing.-Interpreted laboratory test results and reported the results to key staff members.-Confirmed the accuracy of laboratory test results.