Hannah Hebert Email and Phone Number

• Created a new B2B travel product and sales team from the ground up, growing the business an average of 92% per year for the past 4 years• Recruited, hired, trained, and managed 5-person sales team, surpassing company revenuetargets each period • Collaborated cross-functionally with marketing, operations, and product development onstrategic initiatives to scale the business, including marketing and lead acquisition strategies,creation of marketing materials, customer journey refinement, and operations processes• Organized and maintained resource portal for the team, including onboarding materials,trainings, call scripts, email and text cadence, and overall business processes

• Developed new sales strategies and products to recruit large student groups to purchase our travel services• Coordinated with group leaders to help them recruit paying travelers by teaching them key sales skills to achieve their own sales goals• Consistently exceeded monthly and annual revenue goals

• Responsible for qualifying, following up with, and converting sales leads• Developed my own book of business, followed up on warm leads, and maintained a healthy pipeline of customers via omnichannel sales strategies• Consistently exceeded monthly and annual revenue goals

• Lead Tour Director on European itineraries within Italy, Austria, Croatia, Germany, Greece, Hungary, France, and Switzerland  • Organized and communicated travel itineraries and daily schedules with international providers and clients  • Managed daily accommodations and special requests for groups sometimes as large as 100 customers per group• Handled all accounts receivable and accounts payable for tour activities with clients and providers• Responsible for border patrol checkpoint communication and travel documentation audits for clients• Provided valuable weekly feedback to office staff in debriefing meetings