Hannah Langlais Email & Phone Number

Orlando, Florida, United States

• Manages the Digital/Interactive department, including the internal Development Team, while keeping team members motivated and engaged.• Ensures client satisfaction by managing projects, communicating clearly, and making sure client standards are met.• Expert at managing and planning the budget for the Digital/Interactive department within the agency.• Builds business proposals for new projects, working with both internal teams and clients directly to define budgets and create timelines.• Solely manages the entire lifecycle of digital projects, facilitating internal and external feedback, communication of project health and status and reporting.• Leads internal project kick-off calls and weekly status report meetings with the client. • Accurately tracks projects against their scope of work to ensure correct time tracking, milestone reporting and project status updates.• Assists Accounts team with managing client communications, expectations and strategies from inception through delivery of an engagement.Projects include: Anthony's Coal Fired Pizza, Paris Baguette, Zend Coffee, Artistry Restaurants, CL Industries, Sonny's BBQ, Epoch Residential

Orlando, Florida, United States

• Worked with clients to ensure smooth process and procedure between the client and agency.• Proactively communicated with the internal team regarding current project status, especially for higher-level initiatives.• Proactively monitored overall client health and status and brought to light any avenues for client growth when necessary/appropriate.• Worked closely with Creative, Traffic, and Media team leads to ensure client goals and timelines were met effectively.• Managed billing process and client budgets to ensure accurate and fair management of funds.• Supported Creative team in selling campaign assets and saw that all deliverables aligned with the written brief and strategic marketing initiatives.• Helped guide and provide strategic input on advertising and marketing campaign efforts and plans.• Understood and monitored client business and related industries to maintain knowledge of competitive landscape.

Orlando, Florida, United States

• Created and trafficked detailed timelines and schedules to ensure on-time delivery of all assigned projects.• Utilized multiple email marketing platforms to develop, test, and deploy emails for various clients.• Worked closely with and delegated action items to the internal development team.• Prepared job production estimates and purchase orders.

• Communicated knowledge of products and recommended options on menu to ensure guest satisfaction• Held coach/trainer position to all new employees• Demonstrated flexibility and ability to multi-task in various fast paced situations• Maintained food safety and sanitation guidelines

• Representative for broadcast radio stations at various face-to-face marketing and promotional events.• Managed brand's social media presence through posts, likes, and comments.• Maintained inventory of promotional products and established master list of marketing materials for promotional events.• Point of communication between supply chain and sales to support marketing promotional products.

• Developed and maintained social media accounts for the brand and established a marketing calendar for tracking purposes.• Raised Instagram following by 45% in first four months using strategic marketing campaigns through social media platforms.• Promoted, organized, and budgeted for fundraisers, corporate events and retreats for the non-profit organization.