Hannah Mclaughlin Email and Phone Number

• Temporarily in place as Acting Manager of Bollington store from January to April 2023, leading a team of 20 employees to maximise productivity, service quality and safety within store. • Supervision of employees, assigned duties and created a shift schedule.• Monitored team performance and ensured tasks were completed efficiently. • Reported and managed any issues that arose on shift.• Ensured compliance with Tesco’s policies, health, and safety standards.• Coached team… Show more • Temporarily in place as Acting Manager of Bollington store from January to April 2023, leading a team of 20 employees to maximise productivity, service quality and safety within store. • Supervision of employees, assigned duties and created a shift schedule.• Monitored team performance and ensured tasks were completed efficiently. • Reported and managed any issues that arose on shift.• Ensured compliance with Tesco’s policies, health, and safety standards.• Coached team members and trained new employees.• Handled customer issues, employee disputes and senior management requests.• Responsible for daily cash flow and prepared cash deposits. • Managed fresh, frozen, and ambient stock in and output. Show less

• Supervised PhD students’ project into suppressing binge eating disorder.• Assisted participants throughout testing days.• Psychologically assessed and physiologically measured participants. • Filed and organised confidential documents.• Attended department meetings into other research projects.

• Utilised customer service skills in a fast-paced environment.• Ensured all areas of the premise were clean and tidy.• Complied with the premises health and safety regulations.• Maintained stock levels and necessary stock rotation. • Ensured adherence to cash control systems.

• Utilised customer service skills whilst serving customers.• Efficiently stocked the shelves with fresh, frozen, and ambient products.• Managed, organised, and baked the daily bakery items.