Hannah Mireles, Mba Email & Phone Number

Las Cruces, Nm, Us

Las Cruces, Nm, Us

Las Cruces, New Mexico, United States

INSPIRE (Innovative Network for Students Pursuing IT Roles & Experience)• Program Design & Development: Create and manage the internship program framework, goals, and curriculum.• Recruitment & Outreach: Attract and recruit high-school students through partnerships with schools and community organizations.• Application & Selection: Oversee the application process, including reviewing applications and selecting interns.• Program Administration: Coordinate schedules, training sessions, and internship activities.• Intern Placement & Supervision: Match interns with IT projects and mentors, providing ongoing support and guidance.• Training & Development: Organize training workshops and professional development opportunities.• Mentorship & Evaluation: Establish a mentorship program and regularly evaluate intern performance.• Budget & Resource Management: Manage the program budget and secure necessary resources.• Stakeholder Engagement: Maintain relationships with schools, community partners, and NMSU staff.• Reporting & Documentation: Keep accurate records and prepare reports on program outcomes.• Program Improvement: Conduct evaluations and implement improvements based on feedback.• Compliance & Safety: Ensure adherence to legal and safety requirements.• Technology Integration: Utilize IT tools to enhance program administration and learning experiences.

Executive Assistant & Business Consulting Support to include: • Company branding design and business marketing support• Project coordination and project team management• Regular client interfacing (via phone/video conference)• Email management (checking/organizing one or more inboxes for each client)• Calendar management (coordinate internal and external meetings for multiple executives, manage hectic and complex calendars)• Preparing materials such as presentations, expense reports, spreadsheets, documents, etc.• Travel management (researching itineraries, making reservations, booking international and national flights, etc.)• Assist with the development of communications and content (e.g. webinars, newsletters, emails, website content)• Support implementing digital marketing plans (i.e. scheduling newsletters or social media posts, etc)• Operations Support - creating/executing/maintaining standard operating procedures, workflows, and processes

Las Cruces, New Mexico, United States

• Initiated, meticulously planned, and expertly executed over six annual fundraising initiatives, each with an average budget of $15k and a 5-month timeline to raise critical funding and enhance awareness of the nonprofit's mission• Proficiently led diverse cross-functional teams, comprising as many as 20 members, with a focus on achieving project objectives and fostering collaboration• Strategically formulated yearly budgets to maximize Return on Investment (ROI), consistently achieving an average budget surplus of 25% while ensuring the financial health of the nonprofit• Maintained consistent communication with executive stakeholders, providing regular updates on project progress• Provided comprehensive team training on creating promotional materials, RSVP platforms, event websites, mass email templates, and other essential tools• Fostered strong relationships with 30+ event sponsors to enhance the VIP experience for significant donors• Orchestrated event logistics, liaised with vendors, and oversaw the coordination of event volunteers for seamless execution• Concluded the project by facilitating a comprehensive debriefing meeting with all stakeholders, enabling a thorough review of project achievements and the identification of valuable lessons for future projects

Remote

• Managed educational projects tailored to empower students from underserved communities, expanding their future educational opportunities • Initiated over 30 instructional projects, meticulously assessing risks and requirements, and strategically planning tasks and deadlines for events accommodating up to 100 participants per session • Successfully executed 30+ instructional events, proactively adjusting plans when necessary, achieving an impressive participant satisfaction rating averaging 4.5 out of 5 • Dexterously navigated diverse student populations and adeptly resolved challenging situations while upholding stringent curriculum quality standards • Concluded each instructional event with a comprehensive project quality review, culminating in a closing report that effectively conveyed project success to all stakeholders • Innovatively designed virtual instructional curricula to enhance student engagement and ensure a seamless learning experience

Las Cruces, New Mexico, United States

• Proactively designed and delivered 13+ course instructional plans, meticulously aligning them with over 50 college/departmental student learning outcomes and 20+ course competencies. • Delivered instructional content to over 500 students, ensuring effective knowledge dissemination and comprehension• Strategically orchestrated lessons, class schedules, and assignments on Canvas learning management system (LMS), consistently upholding Quality Matters rubric standards for course excellence• Assessed students’ progress by gathering data, evaluating risks, making instructional adjustments as needed, and communicating updates to the appropriate stakeholder• Operated within a dynamic educational landscape, collaborating with a diverse student body pursuing varying degrees and certifications, each possessing distinct skill levels• Served as a subject-matter authority in career exploration and the job application process (inclusive of resumes, cover letters, and interview skills) within a work readiness business course• Maintained an agile and informed approach by proactively tracking industry changes and innovations within the dynamic field of business

Las Cruces, New Mexico, United States

• Pioneered the inception and establishment of a start-up event planning enterprise, including the formulation of a comprehensive business plan, marketing strategy, and operational best practices• Formulated a comprehensive business plan that encompassed budgetary allocation, strategic marketing initiatives, sales methodologies, operational protocols, and service execution best practices• Orchestrated the creation of a web platform aimed at maximizing exposure, featuring a comprehensive portfolio of past events, transparent pricing structures, and a user-friendly contact mechanism for customer engagement• Executed a multifaceted marketing campaign tailored to attract a diverse customer base, leveraging the establishment of strategic social media accounts, a consistent cadence of informative posts, engaging graphic designs, promotional video content, printed promotional materials, and compelling presentations at wedding expos• Instituted a robust proposal, invoice, and payment system, providing meticulous tracking capabilities for customer proposals and invoices, while facilitating seamless payment collection for rendered services• Engineered a comprehensive customer data tracking system, enabling the consolidation of valuable customer information for targeted marketing endeavors to both past and prospective customers• Methodically planned and executed a spectrum of events, meticulously meeting all customer requests and specifications, consistently achieving a remarkable 100% customer satisfaction rate

Las Cruces, New Mexico, United States

• Successfully managed a one-year execution of the Cyber-Infrastructure Training and Mentoring (CI:TraM) internship project, a key component of a $460K grant funded by the National Science Foundation (NSF), catering to over 40 participants• Spearheaded the project's initiation and meticulously planned the tasks to be accomplished throughout its lifecycle, while skillfully delegating responsibilities to the project team• Vigilantly monitored participant data to ensure strict adherence to grant requirements and tracked participant progress, guaranteeing timely achievement of project milestones• Conducted regular weekly meetings with program participants to make real-time adjustments to project plans and simultaneously, maintained consistent communication with grant stakeholders to provide comprehensive project updates• Strategically designed an internship website within the Canvas learning management system (LMS), offering a centralized platform for all participants to complete career and technical training tasks while efficiently tracking their individual progress• Skillfully executed substantial adjustments, transitioning the program to operate entirely in a virtual environment in response to the COVID-19 pandemic• Methodically navigated the change management process, ensuring that all internship participants completed their assigned training within established deadlines and successfully fulfilled their program requirements• Effectively closed the project by proactively networking with external faculty and staff at NMSU, facilitating job placements and job shadowing opportunities for the internship participants as they transitioned into their post-program roles

Las Cruces, New Mexico, United States

• Spearheaded the Southern New Mexico personal lines underwriting team, driving the company's sustained growth by fostering collaborative partnerships with insurance agents to assess risk and strategically select favorable insurance opportunities• Demonstrated exceptional multitasking prowess in daily operations, meticulously meeting policy deadlines to ensure the highest level of customer satisfaction• Orchestrated comprehensive training programs for insurance agents, equipping them with the skills and knowledge to identify profitable business prospects, using diverse training formats to maximize effectiveness• Provided hands-on guidance and coaching to junior underwriters and underwriting assistants, instilling best practices and ensuring the development of a high-performing team• Initiated the re-underwriting of existing business, with a primary focus on eliminating undesirable risks from the portfolio, bolstering the company's financial stability and underwriting excellence• Effectively liaised with re-insurers to secure ample insurance capacity for individual risks, optimizing the company's risk management strategies and facilitating its ability to underwrite diverse insurance offerings

Las Cruces, New Mexico, United States

• Conducted comprehensive investigations and effectively closed personal auto and bodily injury claims, efficiently managing an average caseload of 80+ insurance claims while maintaining a customer-centric approach • Professionally managed and nurtured customer relationships, prioritizing responsiveness and effective communication to enhance overall client satisfaction • Thoroughly evaluated liabilities and ensured precise property damage payments, aligning with a commitment to accurate and equitable claim resolutions • Handled complex auto fire and theft claims by meticulously investigating all involved parties and mitigating fraudulent claim activities, upholding the integrity of the claims process • Expertly assessed customer injuries, meticulously reviewed medical bills, and facilitated timely payments for medical expenses, offering vital support to claimants during their recovery • Utilized negotiation skills to reach settlements that justly compensated claimants for their losses, aligning with the principles of fairness and equity • Collaborated with the branch manager in talent acquisition efforts, actively engaging with university career fairs to identify and attract prospective candidates for various internal positions, contributing to team enhancement and development

Las Cruces, New Mexico, United States

• Managed all facets of a retail store, including sales, operations, personnel, and merchandising, overseeing a team of 75+ employees and 6+ managers/supervisors• Achieved annual revenue exceeding $1 million while maintaining a relentless focus on sales targets, prioritizing team-wide dedication to customer satisfaction• Led the store to attain the #1 position in the region for overall financial performance in 2009, showcasing a commitment to achieving exceptional results and financial excellence• Executed comprehensive talent management activities, encompassing recruitment, interviews, hiring, scheduling, training, coaching, and motivation of store staff to cultivate a high-performing and customer-centric team• Skillfully managed payroll, inventories, supplies, and all administrative functions, ensuring the store's efficient and effective daily operations• Proactively sought and incorporated customer feedback into future business plans, aligning with a commitment to continuous improvement and customer satisfaction• Successfully oversaw a store remodel project conducted overnight, guaranteeing that the store was fully operational and ready for customers each morning, demonstrating adept project management and operational efficiency

Las Cruces, New Mexico, United States & Phoenix, Az, United States

• Played a pivotal role in the project management of a new $2 million retail store launch, orchestrating the recruitment, hiring, and training of a workforce exceeding 60 members; ensuring critical deadlines were met for receiving and merchandising of an inventory of 30,000+ items; and executing a successful grand opening event, surpassing a targeted one-day sales goal of $10,000• Oversaw the management of sales floor merchandising, store presentation, and the enhancement of the overall customer experience• Strategically managed and trained store associates, with a primary focus on maximizing sales performance and elevating the customer experience• Nurtured the development of numerous sales associates into proficient managers and supervisors, reinforcing a commitment to leadership and team growth• Led the shipment process with a strong emphasis on motivating the team to meet efficiency targets, consistently achieving 80 boxes per hour, reflecting a dedication to optimizing project delivery and operations• Strategically designed weekly staff schedules to maximize performance within allocated hours, aligning closely with project objectives and resource optimization• Strategically fine-tuned sales strategies and tactics to consistently meet and surpass sales goals, emphasizing a commitment to achieving project milestones and objectives

Master Of Business Administration - Mba, Business

Bachelor Of Business Administration - Bba, Business Administration And Management, Minor In Marketing