Hannah Mule Email & Phone Number

Santa Ana, California, United States

Property Management Software

Placentia, California, United States

Greeting and welcoming patients to the officeAssisting patients on scheduling, rescheduling, or cancelling appointments as neededConfirming appointments with patients via phone, email, or textPresenting dental treatment plan to patients and schedule procedures accordinglyUpdating patient records and documenting recent treatments/procedures via Dentrix softwareVerifying patients' eligibility with insurance agenciesReceiving and posting payments to patient accountsPreparing patient charts and consent forms accurately and neatlyPerforming general office duties, such as answering incoming calls, photocopying, filing, and faxingEnsuring reception area is maintained and professional in appearance

Fullerton, California, United States

-Maintaining and updating availability of direct interventionists, supervisors, and BCBAs using CodeMetro -Scheduling all initial and ongoing appointments for all clients -Matching new and existing direct interventionist to case assignments based on availability, skills/experience, and location -Ensuring contract maximization for each client based on contracted services -Managing cancellations as they occur and arranging for sub coverage and/or make up sessions-Ensuring staff are scheduled in accordance with company policies and state law (breaks, lunches, drive times, etc.)-Identifying staffing needs by region (OC, LA, and IE county) and support recruitment of direct interventionists

Anaheim, California, United States

-Checked in all clients for doctor's appointments, grooming services, and boarding -Answered telephone calls in a professional and courteous manner within minimum rings -Scheduled and confirmed patient's appointments with doctors, vet tech services, grooming, and boarding -Received and routed emails/phone calls to the appropriate doctors and technicians -Maintained patient accounts by obtaining, recording, and updating personal, financial and insurance information-Helped determine emergencies to ensure the client and pet were assisted accordingly -Proficient in the use of office equipment such as phones, printers, and fax machines-Received payment and recorded receipts for services -Ensured a clean, orderly, and welcoming reception area

Placentia, California, United States

-Prepared and served tea, coffee, and food in accordance with health codes and Starbucks standards -Upheld all health, safety, and sanitation guidelines -Resolved customer disputes with tact and professionalism -Processed cash, debit/credit card, and Starbucks app transactions with accuracy -Trained new baristas on various duties, including beverage/food preparation, cleaning and sanitizing of work and customer areas, coffee knowledge, and different roles as a barista -Assisted store manager with ordering and stocking of weekly inventory -Earned store recognition by winning "Partner of the Quarter" twice

Irvine, California, United States

-Recruited, hired, and trained new employees on proper food handling, safety procedures, and food/beverage preparation-Recognized outstanding work performance while providing necessary constructive feedback-Staffed and scheduled appropriately to control labor costs -Inspected incoming food inventory for excellent quality and freshness-Reconciled cash and credit card transactions to maintain accurate records -Consistently maintained high levels of cleanliness, organization, and sanitization of work areas and lobby

Associate Of Science - As, Health Services/Allied Health/Health Sciences, General

Ged

Health Science, Global Health