Hannah Pacheco Email and Phone Number
For almost 10 years, I have dedicated myself to servicing customers with a great attitude and with a great smile. Of course, I would not have been able to accomplish a lot of my goals today if it were not for my colleagues. Understanding who my teammates are as individuals and their strengths and weaknesses is where I shine the most! As someone who values teamwork, I love to support my team and work around where it needs the most assistance to ensure workplace flow. As a person who has a curious nature to learning, I learn with the mindset of how to explain my knowledge to others that may also encounter the same obstacles. As well as being a great and supportive team player, I am known to have a positive attitude. There will be days where it will rain, but I will be that person that will show up with no umbrella and have that smile on my face. So, if you are looking to hire someone who values teamwork, is an enthusiastic learner, and has a positive attitude towards work that they do, come and connect with me! I could be the person you are searching for!
Eva'S Original Chimneys
View- Website:
- originalchimneys.com
- Employees:
- 16
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Shift Leader And Assistant ManagerEva'S Original ChimneysToronto, On, Ca -
Shift Leader/ Assistant ManagerEva'S Original Chimneys Jun 2017 - PresentToronto, Canada Area● Allocated 100 transactions per hour while assisting team members; leading the team and making appropriate adjustments to effectively reduce wait time by 20%● Effectively communicated to new and existing customer questions related to the product, company history, and feedback, resulting in customers purchasing products that met specific and individual needs● Possess the ability to forecast and analyze sales data and trends in order to effectively assign breaks and schedule tasks to team members accordingly, which improved workplace engagement● Recorded and prepped the necessary amount of supplies to meet the demand forecasted for given day -
Digital Marketing AssociateRise Vision May 2022 - Jul 2022● Developed and executed a strategic social media plan based on a deep understanding of consumer behaviour and their preferences for social channels, which helped double engagement rates.● Created three blog posts that educated and encouraged sign-ups from organic searching.● Kept up to date on B2B marketing trends related to the Digital Signage Industry.● Completed HubSpot Courses that helped measure and track social media metrics. -
Social Media AdvertiserLaitnight Sep 2020 - Dec 2020Toronto, Ontario, Canada● Managed the company’s One-Year Anniversary Campaign featuring Seasonal themed Bubble Teas that were captured through a self propped photoshoot, edited with the use of Adobe Photoshop, and then posted on the Business Instagram ● Innovated new ways to promote Bubble Tea campaigns during the Lockdown by Researching Social Activity trends to Strategically post on Instagram to drive customer engagement and sales ● Applied skills and knowledge on Adobe Photoshop to enhance and edit a series of featured Bubble Tea pictures, and picked the best that represented the theme for LaitNights Facebook and Instagram posts
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Customer Care RepresentativeCibc Sep 2018 - Jul 2020Toronto, Ontario, Canada● Collaborated as a team with other departments to assist clients in their everyday banking needs with a focus on making the "Client Experience" both meaningful and personable ● Effectively communicated in answering customer-related questions to Credit Card products and discuss specific features that helped successfully attain company sales goals and positive reviews● Helped to increase Retention Rates by providing personalized banking solutions that helped to identify financial opportunities that aligned with the clients' needs in CIBC -
Guest Experience Leader/ Crew MemberMcdonald'S Apr 2016 - Sep 2017Toronto, Canada Area● Promoted to Guest Experience Leader (GEL), responsible for setting goals and milestones of service and customer satisfaction, analyzing performance metrics to determine optimal results, and providing guidance and supervision to the entire team● Effectively communicated to existing and new customer questions related to products, and promote new products available, resulting in successfully attaining company sales goals● Proven ability to multitask when greeting customers, taking and preparing orders, and serving individuals of various backgrounds and ages within tight deadlines; provided positive feedback from both Management and customers
Hannah Pacheco Education Details
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Digital Marketing -
Npower
Frequently Asked Questions about Hannah Pacheco
What company does Hannah Pacheco work for?
Hannah Pacheco works for Eva's Original Chimneys
What is Hannah Pacheco's role at the current company?
Hannah Pacheco's current role is Shift Leader and Assistant Manager.
What schools did Hannah Pacheco attend?
Hannah Pacheco attended George Brown College, University Of Ontario Institute Of Technology, Npower.
Who are Hannah Pacheco's colleagues?
Hannah Pacheco's colleagues are Oliver Pajarillo, Karla Courtney, Kristin Finley, Jose Zepeda, Crystal Au, Jacob Squires, Paranpreet Kaur.
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