Hannah Peritore Email & Phone Number

Rochester, New York Metropolitan Area

Rochester, New York Metropolitan Area

Remote

Denver Metropolitan Area

• Acts as conflict mediator, advocating on behalf of guests and owners to ensure fair resolutions for all stakeholders
• Evaluates documentation and supporting statements, and makes educated resolution recommendations to owners
• Collaborates cross-functionally to ensure all stakeholders’ needs met, guaranteeing streamlined assistance
• Consistently exhibits critical thinking, identifies pain points, and suggests creative solutions
• Functions as team advocate in meetings, vocalizing shared concerns and frustrations to management
• Consistently performs all job functions effectively and efficiently, while assisting peers with questions on processes

Denver Metropolitan Area

• Thoroughly researched market drivers and utilized SEO terms to boost search results and increase bookings
• Wrote product descriptions for vacation rental homes, including short blurbs, attention-grabbing headlines, photo captions, selling sentences, as well as home feature and surrounding area attraction lists
• Gained peer and leadership recognition for writing skills, team player attitude, and commitment to learn every day
• Regularly exceeded individual metrics through efficient work ethic and outperformed peers in team challenges
• Developed proficiency in Salesforce, and demonstrated ability to incorporate new skills and constructive criticism
• Volunteered for Market Drivers Map project, delivering comprehensive research on key cities

Middletown, Delaware, United States

• Demonstrated continual growth by exceeding all quotas, deadlines, and requirements throughout my tenure
• Boosted site traffic by selecting relevant keywords and producing SEO-rich metadata and short descriptions
• Crafted search-focused, long-form category page content, including relevant H2s and Google-friendly lists
• Ensured diverse customer base’s site engagement through strategic utilization of multiple brand voices
• Played key role in peer-review editing sessions, which increased writing staff’s grammatical and stylistic accuracy

Rochester, New York Metropolitan Area

• Spearheaded copywriting portion of site rebrand, developing format and writing descriptions for 100s of products
• Initiated and led project to develop structure and write step-by-step instructions for all company processes and systems, which became instrumental in new-hire and ongoing employee training
• Coded internal and external MediaWiki sites to house policies, procedures, and troubleshooting documents
• Collaborated with other teams to ensure alignment; pitched and presented realized projects to senior management
• Wrote original subject lines, tags, and email marketing content, which resulted in heightened click-through rates

Rochester, New York Metropolitan Area

• Proofread two 200+ page, translated manuscripts accepted by the press prior to mass publication
• Drafted upcoming publication press releases sent to Open Letter’s extensive email list, reviewer and bookstore queries, book reviews, and author blurbs featured on website
• Researched and aggregated data on genders of authors in translation to assist Open Letter editor with project on lack of female representation in literature in translation

Bachelor Of Arts - Ba, Creative Writing

Associate'S Degree, General Studies