As an Accounting and Human Resources assistant, I excel in responding to tax notices, meticulously filing sales tax returns, and implementing streamlined workflow processes for the upcoming tax year. My role includes the preparation of tax returns, recruitment and training of new candidates, and providing administrative support to the human resources department. My role extends to filing quarterly withholding tax returns, providing invaluable assistance to accountants in managing payroll for clients, and overseeing the finalization of the tax return process. My role is characterized by a proactive approach to navigating the intricacies of tax compliance and maintaining open communication with clients throughout the process.

In my role as a leader in designated center management, I take charge of various activities and provide effective management oversight. I actively support employees in delivering high-quality instruction and tutoring services to students. Additionally, I play a key role in customer service and sales under the guidance of the center director. Regular communication with supervisors and instructors is a priority, ensuring everyone is well-informed with timely updates. I specialize in establishing and optimizing program schedules to meet planned needs, all while strategically enhancing opportunities to improve student learning outcomes.

- Provided real-time scheduling support to booking appointments and preventing any oncoming conflicts- Maximized office productivity by digitalizing and reorganizing records. - Handled client correspondence and tracked records to foster office efficiency. - Responded to inquiries from callers seeking information while improving customer relations and increasing customer retention. - Restocked supplies and placed purchase orders to maintain adequate stock levels.