• Managed credentialing process for initial appointments and reappointments of medical staff working closely with department chairmen, faculty, and hospital administrators while in accordance with the Medical Staff Bylaws and Joint Commission standards.• Recruited and onboarded qualified temporary providers to medical staff to assist with urgent patient care needs.• Audited, analyzed, and performed primary source verifications in accordance with various regulatory agencies for credentialing, re-credentialing, and delegated accounts.• Established and maintained confidential record keeping, filing systems, and databases for the Medical Staff members including maintenance of current membership, demographic and biographic information, which included continuous verification of expiring licensure, pertinent certifications, and insurance. • Coordinated and executed Medical Staff onboarding process including scheduling and preparing new provider orientation as well as securing housing arrangements for temporary medical providers. Prepared and submitted applications to necessary payers such as Medicare, Medicaid, and Blue Cross Blue Shield for new provider enrollments and existing provider updates; followed up by telephone or in writing with carriers regarding application status.

• Accomplished new hire tasks such as prepare new hire orientation material, complete and verify I-9 employment eligibility information. • Maintained employee data and kept updated accounts of all employment records. • Managed the reception area for incoming company concerns, addressed questions and provided company information to patients and applicants.• Facilitated administrative and project support in the Human Resource department.

• Delivered impeccable Guest service as a representative of Epcot and The Walt Disney Company, ensured that the highest possible level of Disney’s world-renowned service was delivered to every Guest.• Provided a multitude of services for Guests including answered questions while utilizing strong personal property knowledge, troubleshooting My Disney Experience account issues, made dining and FastPass+ reservations, provided accommodations for Guests with disabilities, offered foreign language assistance, and partnered with Park Operations to deliver a seamless park experience.• Responded to Guest concerns and effectively utilized quick problem-solving skills to provide the appropriate recovery necessary to immediately rectify situations and create a positive experience for all Guests.• Mastered computer system usage of programs including CastApp, LILO, MAGIC, Automated Ticketing System (ATS), Handheld Entitlement and Recovery Application (HERA), White Rabbit, PHIL, MIKE III, and A La Carte.

• Developed and maintain the catering marketing plan including comprehensive event planning service to clients, and detailed menu development. Set up and displayed monthly marketing material.• Fostered comfortable environment while addressing negative employee and guest experiences.• Exercised leadership by training the new employees on company policies and procedures.• Exhibited excellent verbal and written communication skills including phone etiquette with patrons in a professional and positive demeanor.• Demonstrated procedures to meet job requirements while maintaining and exceeding expected service and quality standards.

• Supported the recruiting team in filling job openings in various departments including Engineering, Finance, Marketing, Product Marketing, and Sales.• Coordinated with candidates and employees throughout the United States, Europe, and India to organize and schedule interviews.• Prepared new hire paperwork for on-boarding and kept up with HR files.• Researched and collected data for various HR initiatives such that improved candidate experience and enhanced employee communication.• Demonstrated the ability to properly handle confidential information.

• Interacted with over 5,000 guests daily while creating happiness through courtesy and exemplary guest service at quick service and fine dining locations.• Maintained and organized safe work spaces for guests and other Cast Members.• Adhered to all food safety regulations while fulfilling “Show Ready” food orders.• Compassionately and professionally ameliorated negative guest experiences.• Worked both independently and as part of a large team.

•Performed job responsibilities in a timely manner with a minimum of follow-up needed.•Remained courteous when discussing highly sensitive or controversial information from people who are reluctant to give it.•Demonstrated the importance of safety by providing a secure and safe experience for Guests and fellow Cast Members.•Effectively handled additional responsibilities as assigned and could grasp new ideas and methods.