•This role gave me a broad understanding of the work required to produce a literary arts festival. • I redesigned the website (on Wordpress) to make it more accessible and fully up-to-date and developed the Festival blog. I wrote, edited and commissioned blog posts. This increased our subscribers more than five-fold. • I was responsible for our social media presence on Twitter and Facebook. I dramatically increased our audience for all of these through proactive updates and interactions. •I learnt about how to go about funding through sponsorship and grant applications.•I communicated with authors to arrange and publicise events. I also communicated with volunteers and other supporters.• I coordinated the children's programme, which took place in Felixstowe library. I organised a children’s poetry competition and workshops in local schools.• I compiled the programmes and designed various flyers, posters and adverts

• Enrolling students on to all systems, including government funding sites.• Registering, claiming and processing students' certificates.• Ensuring students' records are kept up to date.• Covering reception for a period each week.• Completing the monthly funding upload.• This role requires me to be highly organised, able to prioritise workloads and proficient with Microsoft Office and government databases.

• Writing film discussion guides to help people engage more deeply with film. These include a brief plot summary, information about the background of the film and then a selection of questions helping the reader to think about the aesthetic, emotional, intellectual, moral and spiritual implications of the film.• Writing film and Bible blog articles which look at the worldviews presented in a film and then what the Bible says on these ideas.

• Working as part of a team to provide social media coverage for this well-established literary festival.• Editor of the festival blog. Also writing posts for this.• Extensive tweeting to promote events and engage audience. Used Hootsuite to do this effectively.• Maintaining Pinterest presence.• Maintaining Facebook presence.

• Providing excellent customer service in a busy retail environment. Really enjoy this aspect of the job.• Wide-ranging knowledge of books essential for this role.• Maintenance of company’s high standards concerning shop presentation.• Responsible for processing and display of Related Products (stationery, games etc).

• Working as part of a team to oversee the organisation and direction of CUs in Birmingham and the Midlands.• Responsible for mentoring and supporting students in their Christian faith.• Organising and leading book studies in small group and one-to-one contexts.• Experience in giving seminars, presentations, teaching and providing training.• The ability to manage my own time, finances and work with minimum supervision are essential to the role.• Following a self-directed theological study programme and looking at the interface between the arts and faith as part of my elective study whilst also continuing with my own creative writing. • Developed administration skills such as data-input for hours worked and expenses, event organisation, email and written correspondence.

• Administrative tasks such as organising attendance for the Coast Awards 2012.• Collated high resolution images and equipment for future testing features.• Carried out research for future articles, features and competitions items.• Wrote tweets (using Hootsuite).(two week placement)

• Through this work I discovered that I love customer interaction, in person and on the phone.• Used my creative skills to construct eye-catching window and shop displays which would often lead to customers buying the books on display. • Instigated a book review scheme to improve customer service and increase sales.• Became proficient at till work.• Undertook many administrative tasks, particularly Excel.• Ordered stock and processed deliveries.

• Researched and wrote features for their website.• Organised and wrote fairs listings.• Wrote the ‘Buy and Sell’ page.• Researched products for a ‘Get the Look’ feature.• Wrote captions for a Roadshow picture story.(week placement)