Hannah Rubery Email & Phone Number

Oldbury

General office admin and paperwork, this also included technical processes such as working with the business' website, for example writing HTML and CSS coding for static and responsive web pages. This also entailed uploading and editing images via Photoshop, inputting data onto the website and creating product copy. As part of my work I also liaise with suppliers arranging for products to be shipped in for customers and general product information, along with handling stock information and adjusting stock levels on the in-house systems. I also helped organize deliveries via courier services and business' own delivery team, and using Excel when dealing with marketing data and analytics. I also help with social media input (Twitter and Facebook), analytics and marketing spreadsheets for both facebook and google.

Leeds

Work consisting of general administrative duties and customer service over the phone. Duties included dealing with referrals, appointments and the processes used in the NHS. Data handling of patient information and revising information on PAS and Choose and Book systems. Providing customer service over the phone for patients, as well as providing information and aid relating to appointments. The majority of this work was completed on computer based systems such as an in-house programme and Microsoft works (i.e. Word, Excel etc). This involved working individually to assigned tasks and also my own intuition.