•Collaborated with parents to establish good communication to ensure the children's individual needs are met.•Fostered positive relationships among children by encouraging communication to maintain a cooperative environment.•Directed activities and schedules of multiple children all while ensuring safety as a top priority.

• Communicated closely with alumni, parents of current students, and friends of the University through phone calls to provide opportunities through financial means.•Ensured maximum satisfaction for prospects by giving up-to-date information, and garnered support from 5,300 generous donors.•Acted as a team member to achieve and exceed the goal of securing $500,000 from donors.•Displayed patience, enthusiasm, and optimism, as well as demonstrated patience and a willingness to connect with individual potential donors to reestablish their connection to the University.