• Delivery of performance measurement, risk analytics and attribution services to key clients. • Direct contact with clients to resolve queries, implement change management and explain methodology.• Subject Matter Expert (SME) for excel and Daily Security Level Performance. • Developing SME for SQL/tables.• Lead Analyst responsibility for 5 clients, leading teams of 2-3 analysts to deliver key reporting on a monthly basis and acted as the first point of contact for client queries.• Led multiple projects including introducing a process to issue a monthly manager reconciliation report to all clients, resulting in an enhanced level of service and excellent feedback. • President of the Women’s Initiative Network for the Leeds office, organising numerous events with an aim to increase diversity and inclusion within the company. • Key member of both Sports and Social and Employee Engagement resource groups, aiming to increase engagement and create a positive working environment.• Elected from a group of 4 nominees to be the redundancy representative, demonstrating exceptional lis-tening and communication skills in order to fairly represent the views of my constituents, as well as prov-ing my ability to adapt and embrace change. • Formed strong working relationships with colleagues including global teams in the USA and India.

- Accurately calculate pension forecasts, cash equivalent transfer values and death benefits both manually and through use of spreadsheets. - Process the payment of retirement and death benefits and implement pension sharing orders.- Respond to both written and telephone queries for members and clients of the pension schemes demonstrating exceptional communication skills. - Work efficiently in both independent research and as part of a team whilst maintaining an accuracy score of 95%. - Experienced working on 6 different pension schemes, both Defined Benefit and Defined Contribution.- Consolidated and enhanced ability to think logically, systematically and analytically in order to manually produce estimates and reports.

- Ensuring report tables and listings accurately reflect data within a database.- Locating required information within large source documents and inputting into database system. - Proven ability to pay attention to detail and systematically organise information.

- Role involved serving customers from both behind the bar and on the bar floor. - Increased confidence in a customer service role. - Proven ability to be self sufficient during travel.

- Accurately calculate pension forecasts, cash equivalent transfer values and death benefits both manually and through use of spreadsheets. - Process the payment of retirement and death benefits and implement pension sharing orders.- Respond to both written and telephone queries for members and clients of the pension schemes demonstrating exceptional communication skills. - Work efficiently in both independent research and as part of a team whilst maintaining an accuracy score of 95%.

- Responsibilities included waitressing for VIP booths, cocktail making, serving behind the bar.- Extremely confident in providing high quality customer service.- Ability to use initiative and ability to work well under busy, pressurised conditions. - Improved organisation and time-keeping skills as a result of working around university studies.

- Till operation, stock taking, helping and advising customers in a variety of situations. - Gained maturity and confidence.