Lead Ux Analyst
Current• Present insights to 50+ client stakeholders within the Ecommerce and SaaS market.• Support 12+ senior roles and project managers in creation and enhancement of research procedures. • Conduct 250+ interviews and focus groups.• Identify and recommend UX insights based on behavioral analysis platforms like HotJar, Crazyegg, and Usability Hub.• Cultivating a dynamic team of junior researchers with consistent communication throughout hiring, training, and mentoring initiatives.• Lead training, delegate tasks, and host daily check-ins to team of junior researchers.