A people-centric, proactive, and driven professional, working as a Technology Business Analyst within NatWest Group's Everyday Banking domain. I am passionate about enhancing customer experiences through driving innovative digital transformations and delivering impactful change.Achieved a first-class honours degree in Business and Management from Glasgow University in June 2021. Following this, I joined the Change and Business Solutions Graduate Scheme with NatWest Group in September 2021, where I completed four six-month rotations across Digital X, Retail Banking, Supply Chain Services, and Marketing.Certified SAFe® 6.0 Agilist and attained the BCS Business Analysis (BA) International Diploma in 2023. Experienced in agile working, project management, and supporting scrum teams to achieve team goals and deliver significant business value.