Hannah Erny Email & Phone Number

Buffalo-Niagara Falls Area

• Troubleshoot issues for internal employees by providing shared services support in areas such as talent acquisition, payroll, compensation, HRIS and benefits• Works closely with the Payroll Department to ensure that all data is up to date and accurate• Producing reports as requested, providing feedback and input from calls in the form of recommendations to the knowledge base, and composes procedures and answers to FAQs

Buffalo, New York, United States

• Assist with recruitment and interviewing stage of new hires• Work closely with management to develop (and implement) training for new employees• Set up and tear down all displays for booth events• Generate leads by interacting with event attendees

• Organizing and coordination of interview scheduling activities for employment candidates, including travel arrangements.• Assist team leads and upper management with process improvement initiatives.• Train new employees, introducing them to the HRIS System (Workday) and assist HR team with basic and daily administrative tasks

Buffalo-Niagara Falls Area

Hamburg, New York, United States

• Consistently provide genuine, friendly, personable and professional service.• Handle multiple responsibilities and balance customer priorities.• Efficiently schedule customer's deliveries to meet their needs.• Proactively resolve escalated customer issues.• Ability to multi-task within a fast-paced service environment.• Effective communication, interpersonal and organizational skills in person and on the phone.

Buffalo, New York, United States

• Assist with payroll and benefits administration including enrollments, changes and terminations, COBRA, FMLA, PFL, etc.• 401(k) administration including tracking accruals, assisting with performance management systems, and sending out company-wide correspondences

Buffalo, New York, United States

• Manage all phases of full-cycle recruitment for applicants through pre-screenings and working with management to set up on site interviews. Once candidates are identified, working closely with them to complete pre-employment checks and extending offers.• Creating and following up on all data integrity reports ensuring compliance with established metricsand requirements.• Completes sanction checks, AMA profiles, and additional required documentation for applicants.• Provides scheduling support to all Urgent Care divisions as needed.

Buffalo, New York

• Monitoring intra-day call activity on floor for 30+ agents and coaching associates through reviewing errors, side-by-side monitoring, observing calls, and holding monthly meetings• Assist in developing and recommending new strategies, procedures and practices and operational policies and procedures consistent with department goals and objectives• Ensure associates are adhering to their posted schedule and work assignments and advise them when they are in violation of such• Create monthly newsletter for office and assist in coordination of employee engagement events such as birthdays, holidays, and various celebrations• Participated in diversity, leadership, and Myers Briggs training through corporate with management

Tonawanda, New York

• Monitoring and updating HRIS and electronic filing system to ensure all employment record-keeping requirements are met • Facilitates employee onboarding functions and updating records with new hire information• Supports the recruitment/hiring process by coordinating recruiting events, performing background checks, and assisting in shortlisting and pre-screens• Handles employment verification requests and unemployment claims • Prepare monthly budget reports for corporate

Buffalo/Niagara, New York Area

• Worked with third graders from Early Childhood Center #17 on a weekly basis in what• Prepared daily lesson plans that the students followed in order to increase their understanding of mathematical concepts• Helped students understand mathematical concepts resulting in a 90% improvement of the students grades by the end of the semester

Buffalo/Niagara, New York Area

• Controlled and organized over 1000+ human resource and various company documents in order to maintain an organized and up-to-date filing system • Shadowed and assisted with Human Resource Manager's daily administrative duties in order to better understand the tasks, duties, and responsibilities of the position • Assisted with the transition of a new Human Resource manager at the Buffalo Niagara Airport acting as a liaison to the new manager, explaining procedures and the organizational layout

Corfu, Ny

• Followed operational policies and safety procedures for operating rides such as Skycoasterand Slingshot in order to keep guests safe• Processed cash and credit card transactions totaling in over $1000 daily, tendered correctchange to over 100+ patrons daily• Trained new employees in safety and operational procedures on the Skycoaster resulting in20+ fully trained employees per season

Bachelor’S Degree, Communication And Media Studies

Activities and Societies: VP of Canisius’s chapter of SHRM, member of Little Theatre Minors in Human Resource Management and Mathematics

Education record

Studied for a semester at the University of Dayton China Institute in Suzhou, China. • Interacted with business and human resource.