Hannah Thomas Email & Phone Number

Melbourne, VIC, AU

As part of the team supporting the brand over the holiday season, I’m responsible for managing customer engagement across social media channels, ensuring timely and professional responses to comments and direct messages. In this role, I help foster positive brand sentiment, address customer inquiries, and maintain consistent communication with influencers.

Melbourne, Victoria, Australia

As Assistant Manager at The Body Shop, I lead a diverse team of sales assistants, with my main responsibility being training and personal development. I develop individual training plans and KPI's for each team member and provide the support and training to help each individual reach personal and organisational goals to ensure team and company success.

Social Media Content Creation: Develop and produce engaging content for TikTok, enhancing band visibility and audience interaction.Social Media Strategy: Formulate and implement strategic plans to maximize reach and impact across platforms.Social Media Analysis: Utilize data analysis to measure performance, refine strategies, and enhance audience.

As a Young Leader at Minus 18, I attend fortnightly sessions designed to develop the skills, confidence and experience to inspire the next generation of leaders. With aims to develop my leadership style, I am building my skills with Minus18 and fellow leaders, while learning more about the LGBTQIA+ sector.I'm part of the team that delivers Minus18’s.

Melbourne, Victoria, Australia

As stock and online manager at Dangerfield, I oversee all stock movement and online order fulfilment at my location. My responsibilities include:Receiving and storing incoming deliveriesMaintaining an efficient level of store organisationLocating and packing online ordersDaily communication with internal stakeholdersStock movement and display for store.

Melbourne, Victoria, Australia

In my current role at Dangerfield, I develop, strengthen and focus on building client relationships, recognising customer needs and performing exemplary service in line with organisational requirements and procedures.Acting as Sunday Manager, I supervise, train and assist a small team to reach KPI's, as well as act as a team/management liaison.

After moving away, I acted as an off-site manager, focusing on our social media and marketing needs. Working in this role saw me creating content, monitoring social media platforms, strengthening public relations, and carrying out marketing campaigns.

Lakes Entrance, Victoria, Australia

I led a team at Beatt's Coffee for over two years, growing a one-man coffee cart to a thriving business within a tight knit community. During that time, I developed management, marketing, financial and analytical skills.

Bachelor'S Degree, Communication And Media Studies (Public Relations)

Diploma Of Business (Public Relations), Public Relations/Image Management

During my studies at RMIT, my aim was to further strengthen my business skills, while exploring my passion for public relations and brand.

Certificate Iv In Business, Business Administration And Management, General

I strengthened my professional skills during my certificate IV in business studies, completed simultaneously with my work as a manager..