-Lead major development projects to improve the Riskonnect application including Medication/Fluid updates for Pharmacy leaders, Diagnostics changes for Lab and Radiology managers, improvements to the Workplace Violence investigation space, and an overhaul of the CSA module-Implement substantial updates to the Incident Reporting Portal, including changes which reduced anonymous reporting by over 50% in 2024-Leverage technology to automate processes for efficiency, including optimizing old automations to a new versatile Flow infrastructure within Riskonnect-Manage all aspects of the enhancement process by collaborating with stakeholders on identifying potential solutions, as well as conducting the build, testing, training, and deployment

-Utilize Power BI to query and manipulate Salesforce data in producing system-wide visuals and metrics related to System Risk, Patient Safety, and Workplace Violence Prevention-Provide end user support in resolving system issues, handling data concerns, and improving workflows

As a graduate student, I assisted three professors in the Finance and General Business Department in grading assignments, proctoring exams, tutoring in Finance courses, and fulfilling general office duties.

As an undergraduate student, I assisted a professor in the Economics Department with grading assignments, updating due dates, and responding to student concerns in a timely manner.

I assessed the academic needs of low-income and first-generation college students in the TRIO program and met with them on a weekly basis to effectively improve their academic success in accounting, finance, and economics courses.

I created monthly Manual Points Reports to match and reconcile thousands of refund transactions for a bank loyalty partner. I was also responsible for preparing test support and executing validation on project testing for large financial institutions.

I prepared Life Care Plans by calculating the annual cost of medical care in Excel spreadsheets and using growth rates to come up with total economic damages.

I aided a Financial Representative and his clients in matters regarding financial planning. I was responsible for preparing and submitting Life and Disability Insurance applications for client policies.