Customer Success Specialist-Latam/Caribbean
Current- Serves as primary contact for over 250 sales orders across 25 different countries in Latin America and the Caribbean -Identifies common issues in sales order process and works to a resolution through routine procedure and processing- Collaborates cross-functionally in both English and Spanish between clients, operations, supply chain, and engineering to ensure orders are maintained to customerexpectations- Organizes international shipping importation documentation for shipments to Latin America and the Caribbean