Hannah Chadwick Email and Phone Number
Are you a people focused CEO, HR or EDI professional? Do you feel like you want to improve the culture in your organisation, but you’re unsure where to start? Or do you know what needs to be done, but find it’s difficult to achieve on top of managing your day-to-day responsibilities? Are these things happening in your organisation? • High staff turnover• Poor communication• Disengaged workforce• Lack of cohesive culture• Chronic underperformance• Low morale, presenteeism or burnout Would you like to achieve the following? • Cohesive teamwork• Greater well-being focus• Reduced staff turnover rates• An enviable workplace culture• More energised and engaged workforce• Increases in productivity and profitability• Delivering outstanding results for your client’s• Improved internal and external communication If so, I can help you. My services can all be delivered to you and your team remotely:• Focus Groups• Consultancy Services• Leadership Skills Workshop• Communication Skills Workshop• Workplace Behaviours Workshop• Working on Well-being Workshop• Employee Well-being Awareness Workshop• Non-Visible Disability Awareness Workshop• Group Listening & Discussion Session Facilitation• Support Packages (Working on Well-being Plan & Non-Visible Disability Tracker). Why me? Because I’m on a mission to help as many organisations as I can to improve their workplace culture. This is a direct result of my own workplace experiences, those I observed in other organisations as a Trainer, and taking a former employer to an Employment Tribunal.I know what a huge impact a positive, or indeed a negative workplace culture can have on individuals. By supporting organisations in achieving the former, I’m able to reduce the number of people experiencing the latter. Why now? Because everybody knows that problems which are left unaddressed don’t disappear. On the contrary in fact, everybody knows that they often rapidly increase in size and become more difficult to resolve. What next? Send me a direct message so we can discuss the challenges currently facing your organisation and explore suitable solutions. Or contact me on: 0113260897907851551316 office@fortitudetrainingcompany.com.
Fortitude Training
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- fortitudetrainingcompany.com
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Director And Corporate Training ConsultantFortitude TrainingLeeds, Leeds, United Kingdom
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Director & Corporate Training ConsultantFortitude Training Sep 2019 - PresentLeeds, United KingdomHannah Chadwick is the founder of Fortitude Training Limited. Providing organisations with the training they need, for the culture they want. One that's aligned with their values and objectives, yet still creates a positive and enjoyable workplace environment.Whilst most business owners and SLT's recognise that a happy workforce equates to even happier customers, in practice they often find it challenging to identify precisely what to change due to their proximity to the situation. Hannah helps organisations to achieve clarity and focus on their approach to organisational culture, by addressing the fundamental areas that are negatively impacting their workplace culture, productivity, and profitability.If you want help moving your organisational culture from mediocrity to excellence then give Hannah a call on 07851 551 316, or email office@fortitudetrainingcompany.com.Specialisms: Non-visible Disability Awareness, Communication, Leadership, Workplace Behaviours, Unconscious Bias, Culture Change, Employee Engagement.
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Legal TrainerDamar Limited Nov 2017 - May 2019Delivering apprenticeship standards and frameworks in Legal Administration (Level 2 & 3), Business Administration (Level 2 & 3) and Paralegal (Level 3) qualifications across Yorkshire and surrounding areas.Upskilling learners in Level 1 & 2 maths, English and ICT where they didn’t possess those qualifications. Managing a caseload of apprentices. Managing the relationship between the training provider, the employer and the learner. Completing apprenticeship sign up paperwork in line with Education and Skills Funding Agency requirements.Adhering to safeguarding requirements and reporting any concerns regarding the safety of learners to the Safeguarding Officer.Completing health and safety checks on employers’ premises to ensure workplaces were safe environments for learners.Invigilating exams in various subjects including functional skills, law, business skills and accounting. -
Senior Legal OfficerDrydensfairfax Solicitors Oct 2014 - Oct 2017Leeds, West Yorkshire, United KingdomOverseeing a team of 6 direct reports and a portfolio consisting of two high volume debt purchaser clients and 5 smaller legacy clients. Performing bespoke letter checking, monthly quality checks, 121's and annual appraisal meetings. Delivering feedback and training and addressing personnel issues.Advising my team and clients in relation to technical and complex queries. Sifting CV's and interviewing candidates where additional resource is required. Conducting bimonthly and annual client audits and addressing client queries during and following audits. Liaising with key stakeholders within the business and within our clients’ organisations to ensure cases are managed in line with both client and regulatory requirements. Reviewing cases and processes with the Regulatory and Compliance department to assist them in responding to complaints on litigated matters. Assisting Client Relationship Managers in negotiating placements with new clients and designing and developing processes with support from IT Developers to meet client requirements. Producing regular and ad hoc reports for clients and checking bills prior to submission to clients. -
Litigation ExecutiveBw Legal Feb 2014 - Oct 2014Leeds, West Yorkshire, United KingdomCarrying out litigation and enforcement action on behalf of a major debt purchasing group that purchases consumer debt from a range of blue-chip organisations.Reviewing accounts for further enforcement action where payments are not being maintained in accordance with the Court Order. Dealing with correspondence and telephone enquiries from clients, defendants, solicitors, enforcement officers and courts.Reporting to clients and actioning client requests.Negotiating with defendants and their representatives to achieve an outcome that is acceptable to the client. -
Supervisory CaseworkerStepchange Debt Charity Jun 2013 - Feb 2014Leeds, West Yorkshire, United KingdomInitially appointed as a member of the review and reports team within the Supervisory Department.Responsibilities involved conducting annual reviews of client’s circumstances and producing annual reports on the progress of client’s Individual Voluntary Arrangements (IVA’s). Promoted to the operations team where I am responsible for managing a caseload of approximately 380 approved IVA’s.Conducting interim and annual reviews of client’s circumstances in accordance with regulatory requirements.Responsible for balancing the interests of creditors and debtors to ensure a mutually acceptable outcome could be achieved and maintained via the IVA. Dealing with correspondence and responding to telephone enquiries from client’s, courts and creditors.Producing annual and variation reports to client’s, courts and creditors in compliance with regulatory requirements. Convening meetings of creditors to agree variations to client’s IVA’s.Negotiating creditors votes on proposed resolutions and modifications ahead of variation meetings. -
Litigation ParalegalDrydensfairfax Solicitors Oct 2011 - Jun 2013Leeds, West Yorkshire, United KingdomCarrying out litigation and enforcement action on behalf of major banking institutions and government clients including the Department for Work and Pensions, Child Maintenance and Enforcement Commission and UK Border Agency.Dealing with high volume uncontested litigated matters from issue of proceedings through to settlement.Reviewing accounts for further enforcement action where payments are not being maintained in accordance with the Court Order. Dealing with correspondence and telephone enquiries from clients, defendants, solicitors, enforcement officers and courts.Reporting to clients and actioning client requests.Assisting client relationship managers by attending and assisting with client audits.Negotiating with defendants and their representatives to achieve an outcome that is acceptable to the client.Attending court on behalf of the firm and participating in telephone mediation hearings.
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Debt Legal AdvisorHowells Solicitors Llp Oct 2009 - Oct 2011Sheffield, South Yorkshire, United KingdomManaging a caseload of approximately 80 debt cases.Representing claimants and defendants in respect of a broad range of litigated and non-litigated debt issues.Advising and assisting claimants and defendants with county court proceedings including obtaining and enforcing judgments, variations, set asides and charging orders.Ensuring compliance with Legal Services Commission policies and protocols.Recording time accurately in accordance with the firm’s procedures and meeting chargeable time targets.Maintaining a diary system and reviewing cases at appropriate intervals.Communicating with debtors, creditors, solicitors and courts. Dealing with correspondence and responding to telephone enquiries within the firms required timescales.Training new employees as part of a buddy system. Monitoring their calls, checking their attendance notes and advice letters and providing constructive feedback directly to employees and to their supervisors. -
Collections AgentVentura Mar 2009 - Sep 2009Leeds, West Yorkshire, United KingdomRecovering outstanding arrears for a leading telecommunications company.Reducing reoffender rates by educating customers on the importance of paying in accordance with their contractual agreements. Additional duties included providing technical support and advice, account management and administrative tasks. -
Legal AssistantMinster Law Nov 2008 - Feb 2009Wakefield, United KingdomManaging cases using the Proclaim case management system.Assisting in the generation of fee income and the retention of clients.Aiding in the progression of claims from initial instructions through to settlement.Assisting a Litigation Executive with the handling of a caseload of over 450 road traffic accident personal injury claims.Duties included communicating with clients, insurers, solicitors and medical agencies in writing and over the telephone.Additional duties included negotiating pre-medical settlements and taking client’s instructions on evidence, statements, reports and settlements. -
Collections AgentVentura Sep 2002 - Nov 2008Leeds, West Yorkshire, United KingdomSenior advisor in the financial difficulties department.Main duties were arranging debt management plans with clients and debt management companies by assessing and negotiating proposals for repayment.This also involved assessing the suitability of consolidation loans, IVA’s and bankruptcy, recovering outstanding arrears, reducing bad debt, and carrying out checks with credit reference agencies.Additional tasks included negotiating reduced settlements and assessing write off requests. Other duties included chairing team meetings, delivering training to new and existing staff and call monitoring to ensure compliance with call standards and client objectives.
Hannah Chadwick Skills
Hannah Chadwick Education Details
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Legal Practice Course -
Bachelor Of Laws (Llb) -
Wetherby High School
Frequently Asked Questions about Hannah Chadwick
What company does Hannah Chadwick work for?
Hannah Chadwick works for Fortitude Training
What is Hannah Chadwick's role at the current company?
Hannah Chadwick's current role is Director and Corporate Training Consultant.
What schools did Hannah Chadwick attend?
Hannah Chadwick attended Bpp Law School, The University Of Huddersfield, Notre Dame Catholic Sixth Form College, Wetherby High School.
What skills is Hannah Chadwick known for?
Hannah Chadwick has skills like Change Management, Coaching, Team Leadership, Public Speaking, Management, Performance Management, Leadership, Training, Litigation, Legal Assistance, Civil Litigation, Legal Advice.
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Hannah Chadwick
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