Hannah Hauser Email & Phone Number

St. Louis, Mo, Us

Belleville, Il, Us

St Louis, Missouri, United States

Greater St. Louis Area

Scott Air Force Base

Collaborate with USTRANSCOM leadership to architect IT business processes for systems, subsystems, applications, and IT environment implementation used throughout Command• Compose architecture models in BPMN format and consistent with DoDAF methodology for USTRANSCOM IT systems (derived from ToGAF and in line with Zachman Framework)• Develop BPMN process mapping for all operational processes of IT systems, interviewing primary users to ensure technical and functional accuracy• Collaborate with Subject Matter Experts and internal teams to ensure proper illustration of system functional capacity, constraints, and support lifecycles• Utilize Unified Modeling Language to compose Class Models, Use Case Models, and Scenario Diagrams for process mapping in support of IT environment implementation• Compose, develop, and instruct new Architecture employee training, to include creation of 33 models, 10 supporting artifacts, and corresponding presentations for each• Create and facilitate team-building exercises for 35-member personnel group (monthly)• Work with Development Team to produce user interface and functional enhancements for online architecture repository• Participate in contract-wide collaboration sessions to identify relevant strategy, policy, and roadmaps, and to further continuous process improvement• Review and note discrepancies or errors in business rules for business, operational, system, and service-focused architecture models; collaborate with Development Team to resolve• Provide Quality Assurance review of business, Enterprise, data, and other types of architectures in support of tri-Command contract deliverables• Continuously monitor project schedule in conjunction with architecture development to ensure delivery of all architecture products and supporting artifacts on or before delivery date• Provide data repository and architecture training to new employees, as well as follow-on training support and guidance, as needed

Greater St. Louis Area

As a Configuration Manager, I provided configuration and quality control for Data, Business, Solution, Infrastructure, and Enterprise-level architecture products for a US Department of Defense enterprise. I completed Configuration Management activities for all architecture models and supporting artifacts, including ensuring all BPMN diagrams mapped properly to supporting tables and were constructed in accordance with BPMN guidelines. I composed BPMN process mapping for all Configuration Management activities related to JDDA and DoDAF Architectures. Additional daily responsibilities included: • Process implementation and management for all Configuration Management activities, including quality assurance and quality control efforts for all architectures and supporting deliverables• Collaboration with Architecture Teams to identify and correct errors on all artifacts and models prior to delivery for Architecture Review Board (ARB)• Creation and delivery of Architecture Change Requests to resolve any issues and/or correct all architecture templates within Consolidated Architecture Tool Suite• Deliverables consistently exceeded customer expectation of 95% correctness on all Architecture deliverables to-date; increased ARB score from 96% (average) to 99% within first three months of CM process implementation• Provided technical inputs to Command handbooks and publications• Produced weekly customer updates for all Architectures and Architecture-related projects• Successfully completed of DoDAF v2.02 Architecture training course

Libertyville, Illinois

As the Manager of Human Resources & Operational Excellence, I implemented and managed all business processes within Human Resources, including Talent Acquisition, Employee Relations, Benefits Administration, and Performance Management as well as miscellaneous special projects appointed by the CEO and/or Holding Company Board of Directors. On a daily basis, I collaborated with CEO, CFO, Director of Operations, and Office Manager to create and implement business processes for all divisions of newly formed company.

Libertyville, Illinois

As a Senior Talent Acquisition Specialist, I worked with Brightstar's HR Business Partners and Hiring Managers to connect the best candidates to all of the open positions within Brightstar's growing team. Beyond Talent Acquisition, I provided administration for all immigration requirements for all Brightstar US needs and assisted with the administration of Brightstar's Selection Essentials training for all hiring managers. Additionally, I facilitated creation and development of internal business processes for all recruiting-related efforts, including processes for: onboarding US citizens and non-US citizens; hiring through external firms; hiring through internal resources; candidate interviewing; job requisition composition; position advertising and sourcing.

Greater Chicago Area

As a Staff Consultant for HRCCP, some of the services I provided to clients included: ongoing HR management, administration of HR assessments, tactical HR consulting, training and development, composition and/or review of employee handbooks, compensation planning and design, preparation of annual total reward statements, recruitment solutions, on-call HR Support, payroll and benefits administration (through PayChex and Paylocity), employee relations, new employee on-boarding, and assistance with employee terminations.

Lake Zurich, Il

As the sole Human Resources Representative for Paragon Micro, I recruited and hired qualified candidates while also maintaining an efficient HR Department and resolving HR matters. I also implemented industry best practice business processes within the HR Department to ensure HIPAA compliance as well as to maintain employee confidentiality.

Greater Chicago Area

As the Technical Recruiting Lead for Instant Technology, regular tasks included:• Identification and recruitment of highly qualified professionals for internal positions within Instant Technology• Collaboration with the Chief Operating Officer for all new employees, to include identification, sourcing, pre-screening, interviewing, scheduling of COO interview(s), interview de-briefing, provision of offer, facilitation of on-boarding documentation, and coordination of new employee materials and workspaceAs the Training Manager, my main contributions consisted of:• Working in partnership with senior leadership to identify recruiting life cycle best practices for internal process improvement• Creation and provision of content management for all employee training materials, including training manuals, process workflows, and internal terminology and definitions• Evaluation of new employees throughout three-month training period, to include determination of evaluation factors and matrix tracking for all evaluation criteria

Oakbrook Terrace

As a Senior Recruiter for Robert Half Technology, my main focus was to proactively recruit, interview, and place Information Technology professionals in contract and contract-to-hire positions with Robert Half Technology clients. To successfully achieve this, I completed the following:• Provided outstanding customer service to clients and candidates through outstanding communication and time management skills• Initiated consistent communication with and deliver professional career guidance to candidates• Participated in industry trade associations to increase the awareness of the Robert Half Technology brand within the local IT community• Proactively searched for qualified candidates to fill clients’ IT needs

Scott Air Force Base, Illinois

As a Business Analyst, I delivered Technical Writing and subject matter expertise to the United States Transportation Command Program Management Office. Additionally, I completed technical writing, editing, and quality assurance procedures for all personnel documents. My main job responsibilities included:• Primary Quality Assurance Technician for all internal company and Government support documentation• Managed nine contract Team Leads through creation, development, technical writing, editing, and execution of 60+ action plans for process improvement• Lead Analyst for several processes aimed at improving productivity; successfully implemented processes, resulting in cost and time savings to the customer• Achievement of SharePoint Site Owner and network Gatekeeper titles, enabling technical writing and editing of SharePoint Site content for multiple program sites

Scott Air Force Base, Illinois

As a Senior Research Analyst, I provided mentorship, editorial assistance, and detailed guidance to four division-level Automation Assistants while establishing administrative procedures and providing training on office applications. I also provided administrative, technical, and office management capabilities for the Joint Staff J6-I Division Chief. Primary accomplishments consisted of:• Held Lead Analyst position, supporting all document organization to include execution of standardized filing system for all division administrative documentation• Received outstanding feedback on quality of output and customer service from directorate leadership, resulting in allotment of higher responsibilities• Completed of ~100 technical documents per week, including staffing packages, weekly division activity reports, and budget expenditure allocation documentation• Organized, reviewed, and approved Defense Travel Systems activities, $600M+ budgetary expenditures, and briefings reflecting personnel and resource status within these processes

Scott Air Force Base, Illinois

Northrop Grumman is a leading global security company providing innovative systems, products and solutions in unmanned systems, cyber, C4ISR, and logistics and modernization to government and commercial customers worldwide.As a Technical Writer for Northrop Grumman's IT division, I facilitated technical writing and editing procedures for all program documents, from creation through completion and customer delivery. To supplement the content of these documents, I also designed and edited the visual content for these documents. Notable acheivements include:• Lead Technical Writer on numerous 300+page research reports• Lead Technical Editor on several program documents, research analyses, and company reports• Created and assisted in compilation of multiple PowerPoint briefings, including research summary reports, to be presented to senior leadership• Granted a Department of Defense Secret Clearance• Received excellent response from Government leadership after completion of software Verification and Validation effort, resulting in opportunity to advance in software testing abilities

Master Of Arts - Ma, Information Technology Management, A

Degree achieved March 2019

Master Of Arts, Human Resources Development

Degree achieved October 2011

Bachelor Of Arts (B.A.), English Language And Literature, General

Degree achieved May 2007

Education record