•Review and maintenance of lab data/results•Collaborate with the research team to improve Pregmune analysis•Review, discuss and finalize intake questionnaire forms to patients with unexplained infertility, miscarriages and IVF failure•Manage and maintain patient’s EHR•Identify overlooked immunological causes for reproductive failure through our Immunological Reproductive Multifactor Assessment (IRMA) Report•Provide expert guidance for individualized treatments•Assist in launching a new work product: Advanced Immunological Monitoring for You (AIMY) Report

•Manage schedule for outpatient rehabilitation department, handle insurance authorizations, and regular communication with patients and physicians’ offices•Maintain departmental productivity statistics and complete allocation (error) reports, utilizing Outlook and electronic medical records systems (Soarian and Therassist)•Facilitate patient relations for multiple therapists for stroke certified hospital•Minimize errors and achieve consistency, efficiency, and quality through creation of scheduling workflows for rehabilitation department in 6 locations•Organize and schedule vendors, comply with Federal and local laws in ensuring patient privacy •Created Standard Operating Procedure Manual which was disseminated to all departments

Completed over 120-hours as an intern •Managed multiple projects regarding sexuality, heavily involving LBGTQ community and reproductive health•Provided survey data analysis of 569 patients to measure awareness and impact of educational workshops of raising sexually healthy children •Utilized attention to detail to sort data by years and months, calculated total percentages in Excel •Employed excellent time management and organizational skills to follow up with 2nd patient survey via SurveyMonkey, keep projects on tasks, meet deadlines within short 13-week timeframe •Results to be presented at 2022 Maine Family Planning Conference •Created visually pleasing and educational patient brochure to be distributed to Maine and out of state physicians •Completed IRB protocol to work with human subjects

•Oversaw operations, assisted in selecting staff, independently handled training•Supervised staff, maintained appointment schedules, managed billing and coordinated patient treatment•Handled insurance verifications, and ensured fiscal accuracy•Operated Autoclave to disinfect instruments and set up instrumental materials•Directed patient relations, office communications and human resources•Maintained confidentiality and HIPAA compliance and completed end of day and month reports

•Continuously followed infection-control and safety procedures in carrying out daily phlebotomy functions•Managed risk and assisted in front office management, ensuring HIPAA compliance and handling patient services, communications and filing•Assisted in blood draws with trauma patients, and worked throughout multiple departments of hospital (Emergency Department, Med-Surge, Labor and Delivery, Pre/Post-op)•Utilized electronic medical records system, Sunquest