Hannah Moell Email and Phone Number

Administrative and management support for the Charlotte office. Relationship management and communication assistance for Business Development opportunities and existing clients. National support for multiple partners and directors for the National Operations Committee meetings and other administrative needs.

Artist working mostly in natural mineral pigment watercolors with floral imagery.

Responsible for the direction of the company's marketing, relationship objectives, and brand awareness. Accountable for monitoring the lead generation and sales cycles. Focused on maintaining client relations and quoting out new technology solutions which fit within the client's overarching business needs.

In addition to the Office Supervisor responsibilities. Maintained compliance with OSHA, HIPAA, OIG, Managed Care Contracts. Assisted with insurance billing and total AR/AP. Maintained Business Associate Agreements and contracts. Managed multiple websites. Maintained personnel records, orientation training, and annual training for the team.

Assisted in the overall running operations of the office. Created and managed staff and MD schedules. Worked with vendors and medical supplies reps. Provided an extra layer of customer service when the team needed assistance. Completed projects which increased the productivity of the staff. Supported and trained the team on new policies. Managed and directed the marketing efforts by working directly with the contracted marketing company. Maintained the appearance of both offices.

Maintained the front office, answered phone calls, and scheduled appointments for the practice. Entered transactions. Trained new administrative and clinical staff members on the office computers, software, and phones. Ordered office supplies for both offices. Managed the front office staff schedules for both locations. Worked with the practice IT company and assisted with software set up, as well as continual maintenance. Managed marketing efforts by completing e-blasts and social media updates.