► Transformed and led the Student Advisory Council, a prestigious virtual internship program ► Managed teams of up to 27 high school interns, supporting their professional growth and gathering valuable insights for marketing campaigns and product development► Led internship recruitment efforts conducting up to 75 live interviews per hiring cycle and doubling the applicant pool over 1.5 years► Analyzed intern training process and implemented upgrades, expediting onboarding and resolving recurring challenges► Pioneered a streamlined content creation process for interns, significantly reducing production time and increasing content output► Initiated regular meetings between interns and teams across the organization, leading to expanded intern programming serving 3 teams outside of marketing

► Developed and launched a pilot online community forum for prospective customers► Addressed inquiries and fostered discussions about Stride’s career learning opportunities for students as the forum's community manager► Hosted 20+ training sessions with internal stakeholders to educate them on the online community platform and encourage their active participation►Led 30+ weekly live social media sessions, elevating customer awareness of new products and upcoming events

► Served as the primary point of contact for a global membership base, providing comprehensive assistance to prospective and current members navigating a complex portfolio of 10 membership options► Identified a lack of awareness around features of the APAP conference mobile app and developed a tutorial video shared with 3,000 attendees to enhance their conference experience