Hannah Stallings Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

- Provide exceptional customer service by addressing inquiries and resolving issues for both prospective and current residents across multiple properties.- Efficiently handle high-volume calls, demonstrating strong multitasking skills while maintaining attention to detail.- Evaluates emergency maintenance requests during after-hours, ensuring swift and efficient resolution of urgent issues while adhering to company protocols.

Charlotte, North Carolina, United States

- Coordinated with prospective residents to provide thorough tours, answer inquiries, and ensure a seamless transition from interest to move-in.- Accurately reviewed and processed leasing applications, verifying documentation and maintaining detailed resident files to ensure compliance with legal and company standards.- Conducted detailed reviews of floor plans, by providing feedback to improve accuracy and assisted in crafting marketing strategies that enhanced community visibility.

Columbia, South Carolina

- Planning the company's social media strategy- Managing social media and web content, coordinating the company’s online presence and branding- Fostering relationships with organizations, ambassadors, therapists, workshop presenters, and customers- Assisting with the expansion of educational/learning opportunities offered to customers- Hosting live webinars with industry professionals- Engaging customers and assisting efforts to build brand awareness- Identifying trends and recommending opportunities for improvement/growth- Collecting data and preparing reports assessing the effectiveness of communication strategies

Columbia, South Carolina Area

- Managed multiple vendor accounts- Assisted customers with product questions and resolved issues - Worked with e-commerce software such as ShipStation, BigCommerce, and Braintree- Worked one-on-one with customers via multiple channels (phone, email, live chat, CRM, social media)- Product knowledge: Mastered ARK products, learning all of their features and functions and when to recommend each one- Special projects as assigned (content creation, product photography, etc.)

Columbia, South Carolina Area

• Assists with photo shoots, social media content, creative planning, public relations, and design

Columbia, South Carolina Area

- Assisted with day-to-day operational direction including payroll, inventory, loss prevention, staff training, and sales reporting- Ensured customer satisfaction while acting as Selling Manager to host floor during peak business hours- Responsible for the overall appearance and presentation of seasonal merchandising strategies through brand guide planning, mapping, and execution

Columbia, South Carolina Area

Columbia, South Carolina, United States

San Diego- Remote

• Managed the company’s and/or the company’s clients’ social media platforms (Instagram, Facebook, Pinterest, Twitter, MailChimp, etc.) on a daily basis• Engaged on social media platforms using a tone consistent with the company and/or the company’s client’s voice, tone and style• Created social media ads in alignment with brand and budget and selected visual content to use on social media and blogs as needed

• Completed social media tasks such as posting to networks such as PikShare, Yik Yak, SnapChat, Facebook, Twitter, etc.• Create posts that were creative and engaging to the target audience while representing the brand’s various interests.• Relayed customer feedback to the executive team• Tracked and recorded inventory, posts, and contents on various media outlets

Columbia, South Carolina Area

• Engaged in online outreach and promotion using Facebook, Twitter, and Instagram• Responsible for managing and creating posts on social networks• Created promotional media for upcoming events, as well as engaging in coordination and planning• Personally responsible for catering to scheduled artists various requirements• Proven ability to maintain excellent customer service in an extremely fast paced environment