Hannah Fletcher Email & Phone Number

Seattle, WA, US

Stanford, CA, US

• Built a new foundation for this suite of pan-university programming: designed systems to scale all operations, rolled out strategies to manage and measure programs, and developed critical tools to support this.
• Led 20+ C-suite level faculty members and cross-functional stakeholders to develop a set of 10 on-demand educational modules on the journey to the boardroom.
• Designed processes for managing all global communications and events, leadership onboarding, new member experience, and student intern placement — enabling increased impact and scalability.
• Designed and implemented inaugural measurement strategies, ensuring we captured program impact for the first time and made data-informed decisions in strategic planning.
• Led cross-functional product team to develop new member database — outlined technical requirements, built alignment across product team, and managed external vendor and internal IT relationships.
• Partnered with C-suite level leaders to produce events guiding 300+ members in becoming board ready.

Mountain View, CA, US

• Consulted with UX Program Management leadership for a short-term Q1 project, to conduct research surrounding team health, efficiency, effectiveness, and maturity within DesignOps organizations.
• Managed internal research, including developing script, coordinating interviews, distilling themes, and making strategic recommendations.
• Conducted competitive industry analysis on the DesignOps discipline, exploring team structures, community building strategies, and measurement approaches.
• Built out bespoke dashboards and creative briefs to keep stakeholders updated on progress and aligned on goals, KPIs, and timelines. Compiled retrospective detailing project history, findings, and impact.

After 10 years in tech, I took a sabbatical to recharge and work with a coach to determine what my next chapter would look like. Spent time hiking solo in national parks and traveling internationally, as well as mentoring high school students through Chapter 510. Held informational interviews across my network, completed design-thinking exercises +.

Menlo Park, CA, US

• Built out suite of nine D+I programs from the ground up, serving 8,000+ people globally. Drove end-to-end strategy, execution, and measurement of impact. Programs spanned recruiting and interview prep, mentorship.
• Managed 80+ partnerships with Diversity Business Partners, Recruiting, HR, Legal, Comms, D+I Executive Sponsors, D+I task force, and community volunteers.
• Designed roadmapping process, led global community research programs, developed a robust retrospective of programs, and built out a yearly strategy centered on research themes.
• Built inaugural Women’s Coaching Circles program and developed best-in-class model for managing scaled coaching circle programming, which was leveraged across Meta, Oculus, WhatsApp, and Instagram D+I teams.
• Facilitated company-wide classes on allyship, including leading train-the-trainer workshops for 25+ EMEA leaders.
• Recruited and managed a research team to develop a racial justice literature review. Partnered with Black Community Advisory Board + racial justice leaders to develop focus, framework, and recommendations.

San Francisco, CA, US

• Built strategy to address community needs, oriented around building four global programs launched at scale. Conducted research with 80+ members of the design team in order to understand opportunity areas for global.
• Presented strategy to build buy-in at all levels. This included global design leadership, XFN partners, and culture carriers across the global organization. Built pod teams to activate strategy.
• Built an internal site that connected the global design team and created a space for sharing resources and best practices across product groups. Managed team of engineers, product designers, content strategists, and.
• Developed a quarterly global Design All Hands program and hosted first event attended by 35+ locations worldwide.
• Built out Design Field Trips, a global program co-created with designers to host excursions for inspiration + connection.

• Managed design community programs globally, including onboarding (Design Camp), the Facebook Design Lecture Series, and Design Exchange, at a time when the company was experiencing 2-3x YoY.
• Developed new elements of Design Camp programming and scaled to support 2500+ new design team members. Managed 40+ facilitators to present strategic curriculum.
• Ensured alignment with Design Camp partners: including task force, design directors, onboarding managers, and recruiting.
• Created world-class Design Lecture series to host 20+ events with creatives like John Maeda, Denise Jacobs, Franklin Leonard, Michael Beirut, Jessica Helfand, and Terry Crews.
• Launched the first Facebook Design Exchange program partnership with General Motors’ global design team. Future partnerships included Target and Burberry.

Coordinated Artists-in-Residence program, onboarding and supporting 20+ artists throughout their installations. Developed Design Career workshops in partnership with local middle and high schools to explore creative careers in tech. Was quickly promoted into an expanded Design Program Manager role, outlined above.

Supported a team of 10 recruiters by organizing all logistics for interviews, including managing interviewers + booking travel.

Dallas, TX, US

Provided marketing, communications, copyediting, legal, and administrative assistance to 20+ real estate brokers.

Berkeley, California, US

Planned and directed all activities and logistics for eight-week Berkeley Teen Camp. Managed and coordinated groups of 18-25 middle school students for daily field trips and overnight camping in Tilden Regional Park.

B.A. (Cum Laude), English Literature With Departmental Honors, Minor In Business Administration

Spanish, Business Administration