Work daily reports to stay balanced in loan clearing, loan unposteds, and participation accounts Work paid out report daily to release holds on CD and Savings secured loans, mail out titles and release mortgages on loans that are now closedReview new loan files: Verify that signed documents match loan memoVerify that loan is uploaded correctly Check for exceptions (policy, technical, and credit) Add exceptions to report Image all documents to system File any documents in vault that are required to be held for wet signatures Upload AFTs, ACHs and payment reversals at the request of loan officers

Welcomed customers into the bank and guided them through the loan application process; assisted customers with questions regarding current and new loans Created loan memos based on information provided by the loan officer and customer, requested approvals when needed, walked customers through their loan documents, and filed loan paperwork Gathered missing documents to clear officer exception reports

Worked with customers daily to completed transactions to and from their bank accounts; advertised products suck as online banking and credit cards based on which product fit each customer’s needs. Scanned in new documents to BSA; followed safety procedures for opening and closing as well as vault procedures Performed personal audits multiple times a day to make sure my drawer stayed balanced; helped perform audits on other drawers/vaults when needed

Assisted future and current college students with their financial aid requests. Created mail merges for scholarship non-renews and renewals for all college athletes. Monitored “Becoming A Mulerider” statistics using excel spreadsheets. Used university wide database to locate information pertaining to the financial aid status of students.