Hannah Espelund Email & Phone Number

Omaha, Nebraska, United States

Research new housing options, city info, and market trends to secure accommodations for travelersEstablish relationships with current, past and future vendors and facilitate housing options for travelersNegotiate lease contracts, extensions, rental rates, fees and amenities; ensure proper billing housingManage ongoing requests or issues during a traveler’s assignmentData entry utilizing Bullhorn, Microsoft Teams, Microsoft Office SuiteDocument monthly rent paymentsProvide superior customer service with account managers and travelersFollow up on retaining security deposits or outstanding monies

Omaha, Nebraska, United States

Present a positive first impression of the company by warmly and efficiently greeting guests Assist in the hiring process for new front desk team members and handle all training and management of the team. Aid all sales divisions through resume formatting and name badge procurement utilizing Bullhorn, Microsoft Teams, Microsoft Office Suite Answer inbound calls and ensure proper transfer/message takingMaintain building security by following all safety procedures including logbooks and visitor badgesProvide clerical and admin support as neededMultitask at a unceasingly high level to ensure all task are completed prior to the days end

Omaha, Nebraska, United States

Omaha, Nebraska, United States

-Manage human resource operations including; hire and onboard new staff, process payroll twice monthly, and develop training/store operations manuals. -Utilize Quickbooks software to process accounts payable/receivable, as well as general store bookkeeping.-Part of the team responsible for the development of a new e-commerce website. -Maintain strong customer relationships to increase sales in addition to establishing new clients.-Accompany store owner on buying trips twice a year to aid in merchandise decisions.

Council Bluffs, Iowa, United States

-Train student workers on front desk procedures and ensure completion of all new-hire paperwork-Prepare all payroll documents twice monthly and submit to HR for processing.-Act as general receptionist for all guests as they entered the building. -Assist Managers in accounts receivable, guest audits, maintenance request submissions, student communication, upcoming semester prep work, and more.

Omaha, Nebraska, United States

-Develop a strong client base through personal shopping and highly focused customer service.-Create merchandise displays which encourage customer sales and move overstocked items. -Track and record monthly and yearly sales data to study company growth. -Utilize Adobe Creative Suite software to design marketing campaigns.

Des Moines, Iowa, United States

-Responsible for the success of 9 departments and over 40 associates throughout the store.-Recruit externally for new talent on a weekly basis. -Aid Human Resource department in the interview and on-boarding processes of new hires. -Train new Department Managers using Von Maur guidelines and personal experiences. -Promoted to higher volume areas throughout time as a Floor Manager.

Omaha, Nebraska, United States

-Managed a team of 4-10 employees, coaching them in sales and customer service. -Tracked sales on a daily basis and analyzed employees' performance. -Wrote and delivered performance reviews monthly, quarterly, and yearly. -Consistently sold at or above 120% of my personal sales goal. -Promoted to higher volume departments throughout time as a Department Manager.

Greater Omaha Area

•Excel in POS systems •Focus on customer interactions while on the sales floor•Keep sales floor in pristine condition during shopping hours•Organize stock room merchandise based on SKU numbers and company procedures •Pull specified merchandise and install floor sets based on company standards and instructions•Ensure mannequins are displayed as required by product manuals•Train new employees one on one in POS system as well as stock room and sales floor procedures

Bachelor Of Arts (B.A.), Apparel Design And Merchandising

Activities and Societies: Kappa Gamma Pi Honors Society Theotokion Honors Society Summa cum laude Honors List 2009-2013Fashion Show.

High School Diploma