Hannah Glossop Email & Phone Number

Calgary, Alberta, Canada

As an Account Manager, responsible for day-to-day client management, ranging from small to mid size groups. Building and cultivating relationships with existing clients, aligning client strategy with internal partners, focusing on retention and relationship management. Identifying cross-selling opportunities and driving additional services and coverage.

Canada

Collaborated with the Sales team to manage RFP responses, including setting and maintaining timelines for successful delivery of proposals. Developed proposal language to ensure incorporation of strategic themes as well as compliance with proposal requirements and RFP requirements and managed a directory of responses. Identified and contacted subject.

Calgary, Alberta, Canada

Managed the day-to-day operation of the organization's branch operations in compliance with established policies and procedures. Participated in developing, interpreting, and implementing policies and procedures for the organization. Ensured employee conformance to established practices and provided proper training to staff. Prepared related reports and.

Calgary, Canada Area

Managed a team of 11-15 and developed new and effective trainingprograms which has ensured we continue to provide exceptional customer service and increased sales from +17% above budget.

Provided customers with exceptional and genuine customer service while alsoassisting in the day-to-day running of the store and taking on all team training andincentive programs.

Calgary, Canada Area

Researched and evaluated prospective development initiatives to support thehomeless communities in which the company operates. Interviewed advocates in the homeless community and worked closely withthe Metis Child and Family Services to establish funding for a new communityvoicemail project. Produced Community Voicemail brochures to be distributed among.