Hannah Cole Email & Phone Number

Memphis, Tn, Us

Responsible for creating highly discoverable and compelling written content for a variety of beauty and wellness brands, specializing in Amazon and other e-commerce channels. Monitored KPIs and collaborated closely with client management, PPC specialists, and the marketing team to ensure a cohesive SEO strategy across all digital assets.

Mineola, New York, Us

I design and execute digital content strategy for eCommerce sales channels. Responsibilities include sales data analysis, content management, keyword optimization, and copywriting. I continually develop new processes and strategies in close collaboration with my team, leveraging effective and compelling content to connect with a passionate DIY and commercial audience.

Memphis, Tn, Us

Performed in the brand and content division of the marketing team as the sole internal copywriter at AutoZone. Touching every branch of the business, I was responsible for ensuring copy deliverables ranging from product packaging to television scripts were executed in a consistent, effective voice while assisting marketing management in coordinating external contractors and outsourced content.

Memphis, Tn, Us

Delivered content across the omnichannel, interpreting creative briefs and collaborating on campaigns for print and digital promotions.

Newtown Square, Pennsylvania, Us

In my work with digital marketing agency Forge Apollo I developed skills in processing research on a variety of products and services to create compelling copy on short notice, interpreting creative briefs and adopting the disparate voices of the brands concerned to ensure consistency.• Delivered content within tight deadlines and took on last minute projects to relieve regular staff.• Wrote in accordance with SEO and keyword strategies laid out by the marketing team

I offered a wide range of creative business solutions to my clients on a freelance basis, including photography, graphic design, branding, illustration, copywriting, internal communications and training, art direction, editing, project management, and marketing consultation.

Milwaukee, Wi, Us

Provided exceptional guest care for visitors to Memphis, managing a team of cleaners and coordinating with vendors, property managers, and maintenance on behalf of Frontdesk to ensure a safe and pleasant vacation rental experience.

New York, New York, Us

As a Customer Account Manager at the rapidly growing US branch of The School Planner Company, my primary responsibility was managing over 300 unique customer accounts per year from school planner order, design, and drafting to approval and delivery.Other aspects of the role included proofreading, design consultation, product development, marketing, sales, and customer retention. The Customer Account Management team is responsible for retaining at minimum 85% of the previous year's revenue.Project work entailed editing and expansion of template content, creation of training guides and our standard operating procedure, workplace culture building events, and the development of a 30 day training program for new employees.

Parsippany, Nj, Us

The Sales Order Management role entailed the processing of returns, debits and credits to accounts, order review and error resolution, as well as ensuring compliance around free goods, promotions and exceptions to policy.The PEI Support Services role consisted of handling card payments and check remittance to vendors and speakers and processing expenses for field sales representatives within compliance to company policy and federal requirements.Other responsibilities included generating training materials for internal use, answering queries by phone and through written communication from vendors, customers and colleagues, and maintaining detailed records.

Parsippany, Nj, Us

Operated as an onsite brain trust for inside and field sales representatives nationwide, providing fulfillment updates, product information, technical support, and sales best practices.

Parsippany, Nj, Us

Customer service role for a major animal pharmaceutical, in support of Zoetis field representatives and other internal departments as well as direct selling and support to veterinary customers. Responsibilities included inbound/outbound calls, written correspondence, peer and interdepartmental training, order entry and maintenance, coordination of shipping, first-level website support, systems support and service for promotional programs.

Montabaur, Rheinland-Pfalz, De

Temporary position in website design and maintenance for individuals and small to medium businesses including search engine optimization (SEO), regular updates, newsletters and social media presence management.

Sole assistant to owner at a production and contact center for a successful online business. Responsibilities ranged from product development and marketing to shipping and client interfacing, including managing questions, phone and online transactions and order error resolution. Gained experience in SEO and HTML editing.

Acted as server and usher at local independent theater. Recognized for creative work in the planning and execution of the interior decoration and themed displays. Received four awards for employee excellence in customer service.

Master Of Fine Arts - Mfa, Creative Writing

Bachelor Of Design Arts, Illustration

Early College Program, Painting