Hannah Gravius Email & Phone Number

San Jose, Ca, Us

San Francisco, California, Us

Mahe, Sc

Primary caregiver leading 25 primary school students during an extended care program.• Ensures students’ safety and well-being. Guides the class through daily academic enrichment and physical activities. Tests and creates STEM and art demonstrations for activities during the program’s lessons.• Perform administrative tasks and communicate with parents and teachers as necessary.

Dublin 2, Ie

Learning content designer and trainer for a government client establishing a large call center on a tight timeline. In a short period, collaborated with trainers and SMEs to produce a two-week onboarding program focusing on systems training and customer service. Coursework materials included job aids and guides, class presentations, and group activities.Successfully conducted and managed large online classes, monitoring and reporting both class and individuals’ progress to key stakeholders.

Dublin 2, Ie

Trainer with two major responsibilities. First, work with a team of trainers to onboard new content moderators, teaching them the foundational knowledge necessary to moderate and protect users from harm and harassment on our client’s social media platform.Second, improve the quality scores for 3 content moderation teams through ongoing training and providing support during frequent operational policy changes.Collaborated with the Quality Department to report progress to upper management.

Dublin 2, Ie

Content Moderator safeguarding our site’s users as well as our social media client’s reputation by assessing and moderating user-generated content based on the client’s Community Standards. This included work on spam, messaging, and viral content.Additional responsibilities included writing weekly summaries for client stakeholders outlining rising and ongoing content trends; collected examples to bring additional context and data to their decisions.They also included conducting shadowing sessions to instruct new team members in using tools and navigating content moderation processes effectively.

Indianapolis, In, Us

Content Moderator for a large social media company.

Sunnyvale, California, Us

Developed marketing content and multi-platform social media plans for a diverse set of client accounts. These clients spanned the non-profit, semiconductor, and emergency first response industries.

Shenzhen, Guangdong, Cn

Content Management System (CMS) Workflow Manager that oversaw the review and release of content on the English-language Huawei Enterprise website. Spearheaded efforts to analyze, identify, and resolve quality issues related to the website's information architecture, UI, and content. The role required frequent coordination with our content and engineering teams based in both the US and China to implement effective solutions.

Shenzhen, Guangdong, Cn

Analyst Relations Specialist primarily focused on strengthening ties with industry analysts and informing them about Huawei's existing and upcoming B2B technologies. This included research, meeting analysts, supporting Huawei at industry events, and successfully improving our social media presence.

Claremont, Ca, Us

Mentored Scripps College professors and staff in one-on-one consultation and mentoring program to improve computer literacy on both Macs and PCs. This included teaching and helping professors troubleshoot Microsoft Office, Adobe Creative Suite, email, and internal academic programs such as Sakai.Designed and implemented projects using Sakai and wiki tools to help academic and administrative departments digitize their materials and meet their departments’ needs.

Claremont, Ca, Us

During the internship, I taught weekly English lessons to underprivileged students in Beijing, China. The lessons were primarily in Mandarin Chinese. Teaching and preparation included creating teaching plans that focused on vocabulary and grammar through inventive uses of books, games and craft activities. Preparation included creating materials, handouts, and worksheets to accompany lessons.This position was part of an internship through an independent study on my study abroad semester, allowing me to research Chinese migrant children’s educational issues within urban spaces, culminating in 25-page research paper and an accompanying presentation.

Bachelor Of Arts (B.A.), Asian Studies

Education record